Train collision repair teams on WOW processes, business controls, and customer service standards across Western Canada. Travel one week monthly.
Boyd Autobody & Glass seeks a Process Trainer supporting repair facilities across Western and Central Canada. You will train Customer Service Representatives and Parts Personnel, explain shop efficiencies, and coach administrative processes. The position works with General Managers and Market Managers to improve performance and implementation.
Key Responsibilities: Ensure consistent execution of the WOW Operating Way
Train customer service and parts personnel on WOW processes
Develop oversight, training, and coaching plans with managers
Prepare audits and present performance information to leadership




Support file closing compliance and DRP billing requirements
Requirements: Post-secondary education or equivalent
Two years of collision repair or similar experience
Knowledge of MIS, DOMO, and Boyd University Training
Understanding of Insurance Direct Repair Programs
Valid driver's license and willingness to travel
Apply process training, collision repair knowledge, and business controls expertise while supporting Boyd facilities and leadership across Western Canada.

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📌 Collision Repair Process Trainer (Manitoba)
🏢 Boyd Group
📍 Manitoba