Monitor collision repair processes and internal audits with Boyd Autobody & Glass across assigned Western and Central Canada markets. Travel one week monthly.
The Process Trainer reviews, coaches, and reports on repair facility adherence to business practices and daily performance. This work supports WOW Operating Way execution, business controls, and training for Customer Service Representatives and Parts Personnel. The role also supports leadership with audits, corrective action plans, and process implementation.
Key Responsibilities: Conduct internal audits on processes and business controls
Train teams on Boyd's WOW Operating Way
Develop coaching plans with General and Market Managers
Present performance information to market leadership
Monitor customer updates and follow-up call lists
Requirements: Post-secondary education or equivalent
Minimum two years' collision repair experience or similar
Knowledge of MIS, DOMO, and Boyd University Training
Understanding of insurance Direct Repair Programs
Valid driver's license and willingness to travel
Apply process auditing, coaching, and administrative expertise to strengthen Boyd Autobody & Glass repair facility performance.

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📌 Collision Repair Process Trainer (Manitoba)
🏢 Holdings
📍 Manitoba