Deliver client service and transaction support at CIBC’s Trail banking centre while guiding clients toward digital banking options. This is an in office role.
As a Client Engagement Associate, you’ll support Personal and Business Banking clients with everyday needs. Use financial product knowledge, problem solving, and interpersonal communication to answer questions, complete transactions, and connect clients with suitable CIBC specialists.
Key Responsibilities: Help clients manage accounts and banking products
Answer questions and complete transaction services
Explain digital banking options and mobile applications
Support sales of basic banking products
Identify specialist referral opportunities for client goals
Requirements: Client-first approach with empathy and authenticity
Goal-oriented mindset focused on meaningful outcomes
Strong curiosity and willingness to learn
Digital literacy and adaptability with evolving technologies
Flexibility for evenings, weekends, and nearby banking centres
Bring client service, financial products knowledge, and digital literacy to CIBC’s Trail banking centre team.

#J-18808-Ljbffr

📌 Client Engagement Associate Banking (British Columbia)
🏢 CIBC
📍 British Columbia