Lead enterprise customer success for Quandri’s AI insurance platform, using executive engagement and data literacy to advance complex accounts across North America.As Lead Customer Success Manager, you will own Quandri’s largest enterprise relationships, especially within the US market. You will guide adoption, change management, retention, expansion, and measurable value realization. Success depends on understanding insurance brokerage workflows, building executive connections, and coordinating Sales, Product, Marketing, Implementation, and Support.Key Responsibilities: Own end-to-end relationships with large enterprise customersLead executive business reviews and strategic alignment sessionsDevelop data-driven success plans with transparent business metricsForecast renewals and coordinate resources to mitigate churnAdvocate customer insights to Product and Engineering teamsRequirements: Five-plus years in Saa S Customer Success or