Lead front-store customer service at Shoppers Drug Mart through cashier supervision and merchandising coordination. Support a locally owned store serving community health, beauty, and convenience needs.

This Front Store Supervisor manages customer service functions, including cash, cashiers, and merchandising. The position trains staff, provides guidance, oversees loss prevention standards, and addresses customer concerns. Robust organization, judgment, computer literacy, and product knowledge support daily store operations.

Key Responsibilities:

- Ensure cashier and merchandising staff follow store procedures
- Train cashiers and merchandisers in job functions
- Manage cash office inventory and cashier tracking
- Resolve refunds, exchanges,



and other customer issues
- Maintain organized shelves, displays, housekeeping, and store image

Requirements:

- Independent thinking when organizing the store
- Planning, judgment, and decision-making abilities
- Problem-solving skills supporting customer satisfaction
- Computer literacy and organized work habits
- Product and supplies knowledge with efficient time management

Apply front-store supervision, customer service, merchandising, and loss prevention skills at Shoppers Drug Mart.

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📌 Shoppers Drug Mart Front Store Supervisor (Markham)
🏢 Shoppers Drug Mart
📍 Markham