At Whiteoak Ford Lincoln we are seeking individuals interested in the role of Financial Services Manager. The Financial Services Manager, under the direction of the GM and Director of Finance, will primarily be responsible and accountable for protecting the dealer, obtaining financing for the dealerships new and used vehicle customers and creating additional income for the dealership via the sale of protective options.
Operating a massive facility that handles everything from everyday commuter cars to heavy-duty trucks and high-end Lincoln luxury SUVs, this store runs on a foundation of long-term community trust and structured organization. The dealership provides clean, modern facilities, direct access to top-tier manufacturer-specific training, and a straightforward, competitive pay structure designed to maximize your earning potential. It is a solid, well-established career home built for focused automotive professionals who want a steady, reliable place to excel. Proven experience as a Financial Services Manager in the automotive industry. In-depth knowledge of finance and insurance products, regulations, and compliance requirements. Finance and Insurance Operations: Oversee and manage all aspects of the finance and insurance department. Work closely with sales and management teams to structure deals that meet customers' needs and dealership profitability goals. Ensure compliance with all provincial regulations governing automotive finance and insurance. Stay informed about industry trends, legal updates, and best practices to maintain a high level of compliance. Customer Service: Provide exceptional customer service throughout the financing process. Effectively communicate financial terms, options, and warranties to customers in a clear and transparent manner. Collaborate with sales, service,



and administrative teams to streamline processes and enhance overall dealership operations. Conduct regular training sessions for sales and finance staff to keep them informed about the latest finance products and processes. Financial Analysis: Analyze credit reports and financial information to determine customers' creditworthiness and financing options. Maximize profitability through effective negotiation and presentation of finance and insurance products. Competitive compensation and bonus plans Comprehensive training to set you up for success in your role A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support A company culture focused on inclusivity, diversity, employee wellness, and community engagement For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.
At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.
We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time. Dental care Disability insurance Life insurance In office parking Bachelor's Degree (preferred) specifically automotive financial services management:

📌 Automotive Financial Services Manager (Canada)
🏢 Rafih Auto Group
📍 Canada