Role: Ping Identity / ForgeRock Engineer

Location:
Montreal, QC – Hybrid

Job Description
We are hiring for a Senior Identity and Reliability Engineering Specialist with responsibility for Identity lifecycle management and directory services. This includes products managing hundreds of thousands of accounts and billions of requests per day.
• Build, maintain, and optimize global company Identity services, assessing system performance and offering suggestions and contributing to solutions
• Collaborate with cross-functional teams to integrate Identity solutions across the organization
• Ensure compliance with security standards and best practices
• Resolve issues escalated by customers and engineering specialists
• Provide support and guidance to stakeholders at the senior-most support level
• Align IT IAM infrastructure with current and future business requirements and strategic goals
• Collaborate with development teams to improve system architecture and resilience
• Drive to enhance system security, reliability, availability,



and performance, leveraging current and emerging process
• Partnering with system owners, certify business continuity and disaster recovery efforts of our IAM systems This position will require participating in a 24/7 on-call rotation several times per quarter as part of a rotation with other members of the global team. Required skills
• 5+ years of experience
• Bachelor’s degree in a relevant field We are looking for familiarity with parts of our product portfolio including:
• Ping Identity Ping Directory Server/ ForgeRock DS
• ForgeRock IDM, Microsoft Entra ID
• Standards-based protocols like LDAP and SCIM And experience with:
• Encryption-in-transit solutions (TLS, certificate management)
• Unix / Linux systems administration (RedHat Enterprise Linux, CentOS)
• Infrastructure as Code pipelines (Git, Jenkins)
• Automation frameworks (Ansible, Terraform)

📌 Ping Identity (Montreal)
🏢 apptoza
📍 Montreal