About Us
OldTribes is a proudly family-owned business based in West Edmonton. Founded in 2005 in Alberta, we specialize in high-quality, handmade clothing crafted from ethically-sourced alpaca wool. Our roots lie in the Kichwa Indigenous community, whose artisans founded OldTribes to share their rich cultural heritage with the world. Today, we’ve grown into a respected brand recognized by customers across Canada and internationally for our craftsmanship, values, and mission-driven focus. We operate at the intersection of tradition and innovation, combining artisanal expertise with contemporary retail and marketing strategies. As a growing wholesale and e-commerce business, we are seeking a highly motivated Warehouse Associate to contribute meaningfully to our operational efficiency and digital marketing initiatives. Work Environment Includes:
- Casual but professional atmosphere
- Open, collaborative culture
- Safe and inclusive workplace
- Dog-friendly office Position Overview This position offers a hands-on opportunity to work directly with the business owner to support the day-to-day operations of a growing e-commerce and wholesale business. The role focuses on Shopify-based order fulfillment, product uploads, content creation, and customer service, both online and in-person. It’s ideal for someone who is comfortable with technology, enjoys creative problem-solving, and wants to grow their operational skills. You’ll play a key role in managing online orders, engaging with customers, and keeping the warehouse organized and efficient.

Key Responsibilities

- Upload products and create listings on Shopify, including writing product descriptions and updating prices




- Take product photos and use basic editing tools (including AI apps) to enhance images and create clean, professional backgrounds
- Pick, pack, and ship customer orders accurately and efficiently
- Receive incoming shipments, check for accuracy, and restock inventory
- Respond to customer emails regarding orders, shipping, and returns
- Greet and assist local customers who visit the warehouse
- Track and organize warehouse stock to ensure smooth order fulfillment
- Use iPads, computers, or other tech tools to manage tasks and stay organized
- Work with the business owner to resolve order issues, returns, or product updates Qualifications
- Strong attention to detail and basic computer literacy (iPads, Google Drive, email, etc.)
- Familiarity with Shopify or a willingness to learn quickly
- Ability to take clear product photos and edit using apps or basic tools (e.g., Canva, AI background removers)
- Comfortable working in a warehouse environment (lifting boxes, staying organized)
- Friendly, helpful attitude when dealing with customers
- Reliable, self-motivated, and able to follow instructions
- Good written communication for handling emails and product listings
- No post-secondary education required, but tech-savviness and willingness to learn are essential What You’ll Gain
- Practical experience in e-commerce, shipping/receiving, and customer service
- Basic training in using Shopify and digital tools for online sales
- A schedule part time (20–30 hours/week)
- $15.00/hour starting wage Pay: From $15.00 per hour

Perks:
- Casual dress
- Company events
- On-site parking
- Store discount

Education:
- Secondary School (preferred) Language:
- English (required) Work

Location:
In person

📌 Warehouse & E-Commerce Associate (Edmonton)
🏢 OldTribes
📍 Edmonton