Support recreational sports players as a Player Support Associate with JAM, combining customer care, registration guidance, and league knowledge. Work hybrid in this full-time role.
This position suits someone with at least one year of customer service or customer experience experience, ideally in sports, recreation, hospitality, or events. You will engage with players before, during, and after games while supporting registrations, incidents, equipment, staff needs, and events. Your work helps strengthen player relationships and the JAM brand.
Key Responsibilities: Engage players before, during, and after games
Visit evening leagues during your first three months
Help individuals and captains register for programs
Manage injuries, discipline, rosters,



and game concerns
Support equipment, staff needs, and end-of-league events
Requirements: One-plus year customer service or customer experience background
Sports, recreation, hospitality, or events experience preferred
Knowledge of sports rules or adult leagues is an asset
Upbeat, positive approach to player conversations
Solid attention to detail and quick learning ability
Apply your sports awareness, player engagement, and league support skills to create reliable experiences throughout JAM programs.

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📌 Sports League Player Support Associate (Ontario)
🏢 JAM
📍 Ontario