Support Lightspeed customers with subscription billing and invoice inquiries from the Montreal office, using careful reconciliation and clear communication daily.
As a full-time Billing Support Specialist, you will report to the Global Billing Manager. You will resolve billing questions, maintain customer accounts, and collaborate with Sales, Finance, and Support. The work requires organized problem-solving, accurate documentation, and consistent adherence to established processes.
Key Responsibilities: Resolve customer and internal billing and subscription inquiries
Review and reconcile orders, contracts, invoices, and payments
Handle terminations and outstanding payment inquiries
Maintain accurate customer account information and interaction records
Collaborate with Sales, Finance, and Support teams
Requirements: Experience in administrative, billing, or support work
Strong organizational and time management skills
High attention to detail and accuracy
Problem-solving ability within structured processes
Robust English communication skills
Bring billing accuracy, customer support, and organized collaboration to Lightspeed’s Montreal team serving subscription customers.

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📌 Billing Support Specialist Montreal (Quebec City)
🏢 Lightspeed Commerce
📍 Quebec City