Operations Manager – Ayurvedic Wellness Centre Dua Ayurveda | Vancouver, British Columbia Job Title: Operations Manager Company: Dua Ayurveda Employment Type: Full-time Compensation: $30.00 CAD per hour Work

Location:
3552 Sawmill Crescent, Vancouver, BC V5S 0J8 Industry: Ayurveda, Wellness & Holistic Health About Dua Ayurveda Dua Ayurveda is an Ayurvedic wellness centre in Vancouver dedicated to traditional Kerala Ayurvedic therapies, personalized wellness services, yoga, and holistic living. We are seeking an organized, proactive, and client-focused Operations Manager to oversee the daily operations of our wellness centre, coordinate administrative activities, support our team, and contribute to business growth. Position Overview The Operations Manager will play an important role in ensuring the smooth and efficient functioning of Dua Ayurveda. The successful candidate will combine strong administrative and organizational skills with excellent customer service, leadership, and business coordination abilities.

Key Responsibilities
1. Daily Operations and Administration Oversee the day-to-day operations of the wellness centre. Coordinate appointments, bookings, cancellations, and client follow-ups. Maintain administrative records, operational reports, and relevant documentation. Coordinate treatment room availability, equipment, supplies, and inventory. Develop and maintain operational procedures to support efficiency, cleanliness, privacy, and workplace safety. 2. Client Service and Communication Respond to client enquiries by telephone, email, and other communication channels. Provide information about services, appointments, and clinic procedures. Address client feedback and concerns professionally. Maintain a welcoming, respectful, and client-focused environment. 3. Staff and Resource Coordination Coordinate therapist schedules and daily workloads. Support staff onboarding, training coordination,



and team communication. Ensure consistent service standards and adherence to clinic procedures. Monitor inventory and arrange replenishment of oils, herbal preparations, linens, and other supplies. 4. Marketing and Business Development Assist with marketing campaigns, social media, promotions, and online business listings. Support client retention initiatives and community outreach. Assist with operational budgeting, expense monitoring, and business planning. Identify opportunities to improve service quality, operational efficiency, and business performance. Qualifications and Skills Experience in operations management, clinic administration, spa management, hospitality, or a related field. Robust organizational, communication, leadership, and interpersonal skills. Ability to manage multiple priorities and work independently. Experience with appointment scheduling, office administration, and computer-based record keeping. Excellent customer service and problem-solving abilities. Knowledge of Ayurveda, yoga, wellness, or complementary health services is an asset.

What We Offer
Full-time employment in a wellness-focused environment. An opportunity to contribute to the growth of a holistic wellness centre. Opportunities to develop operational and leadership skills. Hourly compensation of $30.00 CAD per hour.

How to Apply
Interested candidates are invited to submit their résumé and a brief cover letter outlining their relevant experience and interest in the position. Email: [email protected] Website: www.duaayurveda.com Work

Location:
3552 Sawmill Crescent, Vancouver, BC V5S 0J8 Please use “Operations Manager Application” as the subject line of your email. Dua Ayurveda welcomes applications from qualified candidates who are passionate about professional service, wellness, and creating an excellent client experience. Pay: From $30.00 per hour Expected hours: 30.0 – 40.0 per week Work

Location:
In person

📌 Operations Manager (Vancouver)
🏢 dua ayurveda wellness
📍 Vancouver