Richmond Hill, Ontario
• In person Part-time to start, with an opportunity to grow into full-time Good with people? Curious enough to find the answer? We’d like to meet you. Opulence Global is looking for a friendly, resourceful person to join our Head Office support team. You’ll connect with members and customers around the world, help solve everyday problems and learn how an international business operates. This role brings together customer service, call centre support and account administration. Some conversations will be straightforward. Others will take a little investigation, teamwork and follow-through. You’ll enjoy this position if you like helping people and getting things resolved. What you’ll be doing
- Answer incoming calls, emails and support tickets with clear, helpful responses.
- Make follow-up calls about subscriptions, payments and open requests.
- Help members and customers with orders, accounts, promotions and online ordering.
- Review account details and transactions to understand what happened.
- Work with Shipping, Finance and IT to find answers and resolve issues.
- Keep accurate notes and make sure people hear back. What you’ll bring
- A warm,



professional phone manner and strong English communication skills.
- Attention to detail, especially with names, numbers and account information.
- Confidence using computers and learning new systems.
- Reliability, initiative and good follow-up habits.
- Patience when someone needs extra help. Customer service, retail, hospitality or call centre experience is an asset. Additional languages are welcome. Why join us? You’ll gain practical experience in customer support, e-commerce and international business operations while working directly with several departments. The role starts part time, with the opportunity to move into full-time based on performance and business needs. Whether you’re starting your career or bringing experience from another customer-facing role, we’d love to hear from you. Pay: $22.00-$24.00 per hour Expected hours: 20.0 – 30.0 per week

Education:
- DCS / DEC (required)

Experience:
- Call center: 3 years (preferred)
- Customer Service: 3 years (required) Language:
- Spanish (preferred)
- Mandarin (preferred)
- French (preferred) Work

Location:
In person

📌 Customer Service (Richmond Hill)
🏢 Opulence Global
📍 Richmond Hill