Under the general direction of the shift supervisor, the Public Safety dispatcher performs specialized duties involving dispatching of police, ambulance and fire units. The position requires the employee to operate two-way radio, telephones and computer terminals daily. Phone work includes handling complaints and service requests and providing accurate and timely transmittal of information messages that frequently involve emergency situations affecting human welfare and safety. Employee also enters occurrences, reports, incidents, emergency medical system, run reports and logs correspondence. This position involves shiftwork and working some holidays.
Qualifications & Requirements High school diploma or equivalent
A clear criminal records check
At least 21 years of age
One year or more dispatch experience highly desirable, but not a requirement
Certified in CPR/First Aid
Have the ability to actively listen and communicate effectively,



with the ability to respond clearly and concisely both verbally and written
Be proficient with computers and type a minimum of 25 WPM
Have the ability to read maps and convey directions
Demonstrate interpersonal skills in order to establish and maintain effective working relationships
The ability to use logic and reasoning to reach conclusions and exercise positive judgement under pressure, keeping in consideration pre-established guidelines and procedures
Ability to multi-task efficiently in a fast-paced environment
Ability to operate standard office equipment (phone, cell phone, fax, scanner, email, etc.)
Applicants must provide the following information Resume
Status card (if applicable)
Copies of all relevant certificates/diplomas
Three references submitted on Consent to Release Reference Check form

#J-18808-Ljbffr

📌 Public Safety Dispatcher (Quebec City)
🏢 Joinamps
📍 Quebec City