Support Starbucks retail operations as a Shift Supervisor focused on cash handling, safety, product standards, and consistent shift execution.
This Starbucks team lead assists the store manager with operational responsibilities during scheduled shifts. You help maintain standards for cash management, safety and security, sanitation, beverages, food, and store presentation. You also evaluate customer and store needs, communicate information to management, and use operational tools to support excellence. Retail or restaurant customer service experience and retail knowledge are required.
Key Responsibilities: Follow cash handling and register policies
Maintain safety, security, health, and sanitation guidelines
Provide quality beverages and products consistently
Evaluate customer and store needs for cues
Use operational tools during each shift
Requirements: Customer service experience in a retail workplace
Knowledge of the retail environment
Ability to direct others’ work
Effective oral communication skills
Ability to work as part of a team
Apply retail knowledge and operational discipline to support safe, consistent Starbucks store performance during every scheduled shift.

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📌 Starbucks Retail Operations Shift Lead (Quebec City)
🏢 Starbucks
📍 Quebec City