Join the Ultra Shine Team At Ultra Shine, we’re more than just a commercial cleaning company — we’re the people who make spaces shine. From spotless shopping centres, industrial facilities, public entertainment, and recreational sites to complex manufacturing & logistics environments, we deliver commercial cleaning done smarter so our clients can focus on what matters most. With a proud commitment to safety, innovation, community, and long-lasting partnerships, we help businesses look their best and create safe, hygienic environments that keep operations running smoothly. We’re looking for dedicated, reliable, and motivated individuals who take pride in a job well done, enjoy working as part of a supportive team, and are ready to *make a visible difference every day*. Whether you’re just starting out or are looking to grow your career, Ultra Shine is the place for you — because here, we’re driven by innovation and defined by shine.

Job description
The Team Lead/Site Supervisor is to keep and maintain our three casino service locations in a clean and orderly fashion with the standards of Ultra Shine through efficient cleaning and processing. Light Duty Cleaning may also be required by the Site Lead during shifts. **This role also includes provision of a company phone or a phone reimbursement plan.*

RESPONSIBILITIES:

- Train, motivate, evaluate and discipline cleaning staff
- Quality assurance tasks
- Engage in on-going personal training
- Participate in conference call sessions
- Promote, Reinforce and communicate any Health and Safety related information to staff.
- Ensure all company protocols are being adhered to i.e.
- WCB, WHMIS, Uniform,
- Adhere to all schedules via daily/weekly/monthly checklists
- Maintain all equipment according to the Ultra Shine equipment maintenance manuals
- Adhere to various additional cleaning schedules,



including special areas / specific time cleaning etc
- Take part in random inspections performed by Ultra Shine management
- Clean building floors by sweeping, mopping, scrubbing or vacuuming.
- Empty garbage and replace liners.
- Clean washrooms and replace supplies as needed.
- Horizontal and vertical low dusting
- surfaces below 6 feet.
- Horizontal and vertical high dusting
- surfaces above 6 feet.
- Clean windows and glass.
- Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
- Order supplies as needed.
- Report any damage or repairs needed for the equipment to management.
- Notify management of any defects or repairs needed to the equipment. RELATIONSHIPS:
- Internal Contacts – frequent contact with On Site Supervisor, Account Supervisor, General Manager and Manager, Customer Experience & Quality Assurance
- External Contacts – frequent contact with customers and general public EDUCATION AND

QUALIFICATIONS:

- Versatile and energetic with the ability to work under pressure
- Ability to do a physical job and heavy lifting is required
- 1-2 years cleaning experience or other experience with transferable skills.
- Flexibility with hours and shifts is required; Sunday through Saturdays, morning, afternoon, evening and night shifts. SKILLS AND KNOWLEDGE:
- Must possess excellent verbal and written communication skills; and
- Must have the ability to troubleshoot and problem solve. PHYSICAL DEMANDS:
- Ability to walk or stand for prolonged periods of time;
- Bending, stooping, reaching up and lifting up to 50 pounds; and
- Possible exposure to chemicals requiring special clothing or safety equipment.

EXPERIENCE:

- Supervising: 1 year (preferred)
- Google Suites (Google Docs, Google Sheets & Google meet) LICENCE/CERTIFICATION:
- Driving Licence (preferred) Work Location: In person

📌 Multi-Site Supervisor (Calgary)
🏢 Ultra Shine
📍 Calgary