Family Services York Region (FSYR) is a not-for-profit mental health agency providing counselling and outreach support services to individuals, couples, families, groups and communities across York Region. FSYR is accredited through the Canadian Centre for Accreditation and is committed to being an inclusive and equitable organization. Through our diverse staff group, FSYR offers culturally sensitive services in over ten different languages. FSYR is the host agency for the Rainbow Network and is 2SLGBTQ+ positive. FSYR acknowledges that we are located on the lands of our closest First Nations neighbor the Chippewas of Georgina Island and we are committed to work together with our partners and communities to continue to educate ourselves and contribute in any way possible to supporting our First Nations neighbours and communities. FSYR recognizes that it is through the skills, enthusiasm and dedication of our staff that we achieve our vision of connected communities, healthy relationships and resilience in people. FSYR is a learning and teaching organization that offers its staff a comprehensive benefit package including health and dental benefits, RRSP matching, generous vacation and personal leave time, regular training opportunities and professional development funding, and a supportive hybrid work environment with regular supervision. We are hiring a Manager of Clinical Services to join our team The Manager of Clinical Services provides leadership and oversight to a portfolio of clinical programs and services, supporting a team of dedicated clinicians in delivering high-quality services to individuals, couples, families, and groups. This role also contributes to strategic planning, program development and staff supervision,



while helping to strengthen community partnerships and support the continued growth of our services. Direct clinical service may also be provided as needed.

Qualifications:

- Master's degree in a related discipline. Candidates holding an MSW are strongly encouraged to apply and will be given preference in the selection process. Registration and good standing with a regulatory college (e.g., OCSWSSW).
- Minimum of seven years of post-graduate clinical experience, including progressive supervisory and management experience.
- Experience in program development, service innovation, quality improvement, and organizational effectiveness, with a demonstrated ability to identify opportunities that enhance client outcomes, service delivery, and operational efficiency.
- Strong organizational, administrative, and project management skills, with the ability to manage competing priorities, oversee complex initiatives, maintain accurate documentation, and ensure timely follow-through.
- Demonstrated leadership experience with the ability to build, motivate, and develop high-performing teams through coaching, mentoring, performance management, accountability, and conflict resolution.
- Solid clinical skills in individual, couple, family and group work, along with the ability to foster clinical excellence and professional growth in others.
- Excellent interpersonal, written, verbal, presentation, and relationship-building skills,



with the confidence and professionalism to represent, market, and promote agency programs and services within the community and at sector tables.
- Demonstrated ability to build and maintain collaborative partnerships, navigate community dynamics, and effectively engage diverse stakeholders to advance organizational goals.
- Demonstrated commitment to fostering a positive, inclusive, and accountable workplace culture that supports employee engagement, professional growth, and service excellence.
- Demonstrated ability to provide competent, culturally responsive, and trauma-informed services to diverse populations in a variety of settings.
- Ability to work remotely from home with reliable internet access and in-office, as required.
- Ability to work a flexible schedule, including a minimum of one evening per week in person.
- Strong computer skills and proficiency with virtual platforms and client information systems.
- Demonstrated initiative, adaptability, and an entrepreneurial mindset, with the ability to identify emerging opportunities and support the growth and sustainability of programs and services.
- A satisfactory current Vulnerable Sector Screening.
- Fluency in a second language is an asset. To build a strong and representative workforce, we are committed to seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are underrepresented
- including but not limited to members of BIPOC and 2SLGBTQ+ communities, people with disabilities, and all people who identify as women. If you require accommodations to participate in the recruitment process, please contact notify Human Resources to make your needs known in advance.

📌 Manager of Clinical Services (Sutton West)
🏢 Family Services York Region
📍 Sutton West