Administrative & Member Services Representative Edmonton Pipe Trades Educational Trust

Location:
Edmonton, Alberta – UA Local 488 Welding Test Center

Job Type
Full-time, Permanent

Salary:
$23.00–$26.00 per hour, based on experience and qualifications Schedule: Monday to Friday, 7:30 a.m. – 4:00 p.m. (40 hours per week, including a 30-minute unpaid lunch break)

About Us
The Edmonton Pipe Trades Educational Trust (EPT) operates the Alberta Pipe Trades College and supports the training and development of skilled tradespeople throughout Alberta. Our UA Local 488 Welding Test Center provides welding qualification testing, certification services, and practice facilities for members and industry partners. We are seeking a friendly, organized, and dependable Administrative & Member Services Representative to join our team. Position Overview The Administrative & Member Services Representative plays an important role in supporting the daily operations of our Welding Test Center. This position combines customer service, scheduling, administrative coordination, record management, and financial processing. The successful candidate will enjoy working with people, demonstrate excellent attention to detail, and thrive in a busy, team-oriented environment.

Key Responsibilities
Member Services & Administration
· Provide professional and friendly service to members, contractors, and visitors.
· Respond to telephone calls, emails, and general inquiries.
· Coordinate daily check-in and check-out procedures for welders.
· Maintain organized office records and administrative systems. Scheduling & Coordination
· Schedule welding tests, practice sessions, and certification appointments.
· Coordinate Canadian Welding Bureau (CWB) testing schedules.
· Communicate with welders and contractors regarding testing requirements.




· Prepare and organize documentation for welding tests. Documentation & Records
· Create and maintain welder profiles and qualification records.
· Process welding test requests, results, and certification documentation.
· Maintain accurate electronic and paper records.
· Distribute completed testing documentation to members and contractors. Billing & Financial Administration
· Process payments for testing, practice sessions, and merchandise.
· Verify purchase orders and contractor billing information.
· Assist with month-end invoicing and billing reconciliation.
· Maintain accurate financial records and spreadsheets. General Office Support
· Assist with ordering supplies and coordinating deliveries.
· Support daily operations and work collaboratively with Welding Test Center staff.
· Perform other administrative duties as required. Qualifications & Experience Required Qualifications
· Previous experience in an administrative, office support, or customer service role.
· Strong organizational skills and excellent attention to detail.
· Proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
· Excellent written and verbal communication skills.
· Ability to manage multiple priorities in a busy environment.
· Strong interpersonal skills and a professional, customer-focused attitude.
· Ability to work independently and collaboratively as part of a team.
· Dependable, punctual, and committed to providing quality service.



Preferred Qualifications
· Experience with scheduling, invoicing, billing, or financial administration.
· Experience using databases or electronic record management systems.
· Experience with point-of-sale software.
· Familiarity with the construction industry, skilled trades, or apprenticeship training. Previous welding industry experience is not required. Training will be provided on our specialized systems and procedures. Compensation & Benefits The Edmonton Pipe Trades Educational Trust offers a competitive compensation and benefits package, including:
· Hourly wage: $23.00–$26.00, based on qualifications and experience.
· Employer-funded pension: Employer contributions of $6.60 per hour.
· Health and dental

benefits:
Employer contributions of $2.95 per hour toward a comprehensive perks plan.
· Paid vacation: Three weeks annually
· Paid statutory holidays: In addition to annual vacation entitlement.
· Work schedule: Consistent Monday-to-Friday daytime hours.
· Employment stability: Permanent, full-time position.
· Work environment: Supportive and collaborative team dedicated to skilled trades education and training. Pension and health and dental benefits begin following the successful completion of a 90-day probationary period.

How to Apply
Interested candidates are invited to submit their resume through Indeed. We thank all applicants for their interest. Only candidates selected for an interview will be contacted. Join the Edmonton Pipe Trades Educational Trust and become part of a team dedicated to supporting Alberta's skilled trades workforce. Pay: $23.00-$26.00 per hour Expected hours: 40.0 per week

Benefits:
- Casual dress
- Dental care
- On-site parking
- Paid time off
- Vision care Work

Location:
In person

📌 Administrative & Member Services Representative (Edmonton)
🏢 Edmonton Pipe Trades Educational Trust Fund
📍 Edmonton