Overview The Human Resources Manager is responsible for the day-to-day administration, and operational management of the Human Resources Department. Reporting to the Director of Human Resources, this position plays a key role in implementing HR strategies, policies, and programs while ensuring the effective delivery of human resources services across the organization. The Human Resources Manager provides direct supervision and support to HR staff and serves as a key resource to managers and employees on matters relating to recruitment, labor relations, collective agreement administration, employee relations, performance management, attendance management, workplace investigations, discipline, onboarding, payroll coordination, HRIS administration, and regulatory compliance.

Key Responsibilities
Human Resources Operations
- Oversee the daily operations of the Human Resources Department.
- Supervise and provide supervision, coaching, guidance, and support to HR staff.
- Ensure the accurate maintenance of personnel files, employee records, and HR documentation.
- Maintain employee information within the Human Resources Information System (HRIS), ensuring accuracy, confidentiality, and compliance.
- Monitor HR service delivery and recommend improvements to enhance efficiency and effectiveness.
- Prepare HR reports, metrics, and workforce analytics to support decision-making. Recruitment, Selection and Onboarding
- Lead and coordinate recruitment and selection activities across the organization.
- Manage high-volume recruitment activities, including regular hiring of casual employees and frontline staff.
- Review applications, screen candidates, shortlist applicants, and coordinate interviews.
- Participate in interview panels and provide recruitment guidance to hiring managers.
- Prepare employment offers, contracts, and onboarding documentation.
- Coordinate employee orientation and onboarding programs.
- Ensure all pre-employment requirements, background checks, certifications, and credentials are completed and documented.
- Monitor employee probationary periods and coordinate probation reviews. Labor Relations
- Provide guidance and support to managers regarding collective agreement interpretation and application.
- Assist in administering collective agreements and organizational policies.
- Coordinate and participate in grievance management processes.
- Conduct workplace investigations relating to employee complaints, misconduct, harassment, workplace conflict, and policy violations.
- Prepare investigation reports, recommendations, and supporting documentation.
- Support managers with progressive discipline processes, including verbal warnings,



written warnings, suspensions, and terminations.
- Attend labor-management meetings as required.
- Maintain confidential labor relations records and documentation. Performance Management and Attendance Management
- Support the administration of performance management programs.
- Assist managers with the coaching notes, performance improvement plans and employee development initiatives.
- Monitor employee attendance and support attendance management processes.
- Coordinate accommodation requests and return-to-work programs in collaboration with management.
- Support employee engagement, retention, and workplace culture initiatives. Payroll and Perks Administration
- Work closely with Payroll to ensure employee information is accurate and up to date.
- Review and approve HR transactions impacting payroll.
- Monitor and administer employee leave balances and accruals, including vacation, sick leave, statutory holidays, and other leave entitlements.
- Review overtime submissions and ensure compliance with collective agreements and employment standards.
- Support benefits administration and employee benefit enrollment processes.
- Resolve payroll-related employee inquiries in collaboration with Payroll staff. HRIS and Records Management
- Maintain employee records, certifications, licenses, and mandatory training records.
- Ensure employee credentials and certifications remain current and accurately recorded in the HRIS.
- Generate HRIS reports and support workforce planning initiatives.
- Maintain confidentiality and security of employee information in accordance with privacy legislation. Training and Organizational Development
- Identify training and development needs throughout the organization.
- Coordinate employee training programs and professional development opportunities.
- Support leadership development and succession planning initiatives.
- Promote a positive, respectful, and inclusive workplace culture. Health and Safety
- Support workplace health and safety initiatives and programs.
- Participate in incident investigations and corrective action planning as required.
- Collaborate with Joint Occupational Health and Safety Committees.
- Promote compliance with occupational health and safety legislation and organizational policies.



Other Duties
- Participate in organizational development projects and HR process improvement initiatives.
- Provide operational HR support during organizational change initiatives.
- Perform other related duties as assigned by the Director of Human Resources. Supervisory Responsibilities
- Directly supervise Human Resources staff.
- Assign work, establish priorities, and monitor performance.
- Provide coaching, mentoring, and professional development opportunities.
- Conduct performance evaluations and probation reviews.
- Participate in recruitment, discipline, and termination processes involving HR staff.
- Ensure departmental service standards are maintained. QualificationsEducation
- Diploma or Degree in Human Resources Management, Business Administration, Industrial Relations, or a related field.
- Chartered Professional in Human Resources (CPHR) designation is preferred. Experience Required:
- Minimum five (7) years of progressive Human Resources experience.
- Minimum two (5) years of supervisory or HR Manager/HRBP experience.
- Experience in labor relations, grievance handling, workplace investigations, and employee discipline.
- Experience administering collective agreements in a unionized environment.
- Experience coordinating recruitment, onboarding, and workforce planning activities.
- Experience working with HRIS and payroll systems.
- Equivalent combinations of education, training, and experience may be considered. Knowledge, Skills and Abilities
- Thorough knowledge of employment legislation, labor relations principles, and HR best practices.
- Knowledge of collective agreement administration.
- Strong investigation and conflict resolution skills.
- Ability to interpret and apply legislation, policies, procedures, and collective agreements.
- Strong organizational and project management skills.
- Excellent interpersonal, communication, and relationship-building skills.
- Ability to manage competing priorities in a fast-paced environment.
- High level of professionalism, discretion, and confidentiality.
- Proficiency with Microsoft Office Suite and HRIS applications. Working Conditions
- Office-based environment with frequent interaction with employees, managers, union representatives, and external stakeholders.
- Ability to respond to urgent employee and labor relations matters outside of regular

working hours
when required. Pay: $65,520.00-$72,800.00 per year

Benefits:
- Casual dress
- Company pension
- Dental care
- Flexible schedule
- Life insurance
- On-site parking Work

Location:
In person

📌 HR Manager (Terrace)
🏢 TDCSS
📍 Terrace