Retail Sales Representative – Appliances

Location:
North York, Toronto (Steeles Ave W)

Job Type
Full-Time / Part time Compensation: Base Hourly Wage + Sales Commission Schedule: Rotating Shifts; Evenings and Weekends May Be Required

Job Description
We are a growing appliance retail business in North York seeking a highly organized, efficient, outgoing, and results-driven *Retail Sales Representative
* to join our team. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is motivated by sales performance.

We offer
a *base hourly wage plus sales commission*, providing stable compensation along with the opportunity to increase earnings through individual sales results. Our sales representatives assist customers both in-store and remotely through phone calls, emails, website inquiries, online marketplaces, and other communication channels. *We are looking for someone who is exceptionally organized, works quickly and efficiently, pays close attention to details, and has excellent time management skills.
* The ability to handle multiple customer inquiries simultaneously, prioritize tasks, and follow up consistently is essential.

Key Responsibilities
- Greet and assist customers visiting our showroom.
- Respond promptly and professionally to incoming phone calls, emails, text messages, and online inquiries.
- Help customers select appliances based on their needs, preferences, space requirements, and budgets.
- Explain product features, pricing, warranties, delivery options, and installation services.
- Prepare accurate quotes, invoices, and sales orders.
- Follow up with potential customers and convert inquiries into completed sales.
- Negotiate and close sales while maintaining customer satisfaction and company profitability.
- Maintain accurate customer records and update lead statuses using our CRM system.
- Coordinate with warehouse, delivery, and administrative teams to ensure smooth order processing.
- Handle customer questions and concerns professionally.




- Stay informed about available inventory, promotions, and product specifications.
- Manage multiple leads, conversations, and tasks without losing track of important details.
- Meet individual sales targets and contribute to overall team performance. Qualifications & Requirements
- Minimum 1 year of sales experience required, preferably in retail, appliances, furniture, electronics, or a similar industry.
- Exceptional organizational skills and the ability to manage multiple responsibilities simultaneously.
- Excellent time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work quickly and efficiently while maintaining accuracy and quality.
- Outstanding attention to detail, particularly when preparing quotes, processing orders, and maintaining customer records.
- Outgoing, sociable, and personable, with a natural ability to build rapport and communicate confidently with customers.
- Strong verbal and written English communication skills.
- Strong negotiation, persuasion, and closing abilities.
- Excellent customer service and problem-solving skills.
- Comfortable working with computers, email, online messaging platforms, and CRM systems.
- Ability to multitask effectively in a busy, fast-paced environment.
- Self-motivated, dependable, punctual, and results-oriented.
- Ability to work independently and collaboratively with a team.
- Flexible availability for rotating shifts; evenings and weekends may be required. Additional Assets:
- Fluency in Russian and/or Hebrew is an asset but not required.
- Previous appliance industry experience.
- Experience with CRM software, online sales platforms, or Facebook Marketplace. Product training will be provided.



Compensation & Benefits
- Guaranteed base hourly wage plus sales commission.
- Uncapped commission earning potential based on sales performance.
- Opportunities to increase earnings through individual sales results.
- Established business with incoming customer inquiries and sales opportunities.
- Product training and ongoing support.
- Friendly, team-oriented working environment.
- Opportunity for professional development and long-term growth. Work Schedule This position operates on a *rotating shift schedule*, which may include daytime, evening, and weekend shifts depending on business needs. Candidates should have flexible availability and be comfortable adapting to different schedules. Who We're Looking For Our ideal candidate is someone who:
- Enjoys sales and is genuinely motivated to earn commission.
- Is *extremely organized, efficient, and detail-oriented*.
- Works quickly without sacrificing accuracy.
- Has excellent time management and knows how to prioritize tasks.
- Is friendly, sociable, confident, and comfortable starting conversations with customers.
- Takes initiative rather than waiting for customers to make purchasing decisions.
- Understands the importance of following up with leads.
- Can build customer trust while confidently closing sales.
- Can manage multiple conversations and responsibilities without becoming overwhelmed.
- Takes ownership of their work and consistently strives to improve results.

How to Apply
If you have sales experience, enjoy working with customers, and are looking for a position that combines hourly pay with performance-based earning opportunities, we'd love to hear from you Please apply through Indeed with your updated resume and a brief description of your relevant sales experience. We look forward to hearing from you

Job Type
s: Full-time, Permanent Pay: $20.00-$25.00 per hour

Experience:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred) Work

Location:
In person

📌 Retail Sales Representative – Appliances (North York)
🏢 Express Appliance Repair
📍 North York