Support shelter residents through frontline service, admissions, crisis intervention, and practical assistance at The Salvation Army in Scarborough.
This contract Front Line Worker position runs from November 2026 through May 2027 at Florence Booth House. You will support intakes, enforce house rules, document activity, and maintain client availability. The work includes referrals, wellness checks, meal service, medication distribution, and harm reduction resources.
Key Responsibilities: Handle admissions, orientations, triage, and intake paperwork
Monitor clients and provide personal, practical, and moral support
Maintain SMIS records, bed rosters, logbooks, and incident reports
Distribute meals, clothing, hygiene items, and safe-use supplies




Complete wellness checks and respond to facility concerns
Requirements: High school diploma in Social Services or Human Services
Frontline social service experience
Knowledge of homelessness, addictions counselling, and mental health
CPR/First Aid and Crisis Intervention certifications
De-escalation, confidentiality, computer, and clerical skills
Bring frontline shelter support, documentation, and de-escalation skills to The Salvation Army’s Scarborough service workplace.

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📌 Frontline Shelter Support Worker (Ontario)
🏢 TSA The Salvation Army TSA
📍 Ontario