Support airline operations in Brampton through hotel reservations, ground transportation coordination, and professional customer service. A adaptable schedule is required.
Accommodations Plus International supports an airline partner onsite by processing requests through API Operations. You will assess customer needs, maintain partner relationships, and provide accurate responses. The position uses reservation systems, phone, email, and other available tools to resolve requests.
Key Responsibilities: Serve as onsite liaison for the airline partner
Process and follow up on client requests
Negotiate with hotels and ground transportation vendors
Resolve disagreements calmly using fact-based solutions
Adapt to irregular airline operations and changing schedules
Requirements: Ability to present API positively in customer-facing situations
Excellent interpersonal and writing skills
Ability to multitask, prioritize, and stay organized
Flexible availability for weekends, holidays, and overtime
Customer service or travel experience is preferred
Apply airline support, reservation systems, and customer service skills while representing API onsite for its airline partner.

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📌 Airline Reservations Support Specialist (Ontario)
🏢 Accommodations Plus International
📍 Ontario