*The Basic Gist* Hello, welcome to the Mule We’re not your traditional Mexican place. We are everyone's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this. All of our food is 100% gluten-free and

we offer
a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side. *The Job* The General Manager works to ensure an overall successful restaurant operation. This position is directly responsible for organizing and overseeing all restaurant departments, including both Front-of-House & Back-of-House operations, as well as championing the achievement of long-term goals, including sales targets, guest satisfaction & team development. That’s a lot of hats — and the General Manager wears them all (stylishly) by delivering transparent, consistent communication and organizational prowess. Operations (or The Day-To-Day Stuff):
- *Be the boss:
* organize and oversee daily restaurant operations, while delegating and working with their management team.
- *Be the boss, pt. II:
* Take ultimate responsibility for sales, purchasing, inventory, staffing, training, customer relations, and inter-departmental communication.
- *Follow the rules:
* Ensure compliance with fire, health, and safety regulations, adherence to the Liquor License Act, Ontario Health & Safety Act, etc.
- *Stay in touch:
* Liaise with The Mule Inc. Operations Team, and the Franchise Partners consistently.
- *Set the calendar:
* Ensure appropriate business hours and consistent scheduling are maintained and in accordance with business needs.
- *Mind the flock:
* Facilitate all staff hiring and performance reviews.
- *Meet the people:
* Attend meetings, including Mule Inc. manager meetings, restaurant manager meetings, and general staff meetings.
- *Work with the family:




* Be familiar with the management staff of all Mule Inc. outlets; collaborate on staffing, events, and overall communication at all times. Business Management (or The Numbers):
- *Crunch the numbers:
* Maintain a comprehensive understanding of all restaurant operations, and be confident in reporting financial numbers & operational updates to the Mule Inc. Operations team & the Mule Oakville Franchise Partners.
- *Spend the money:
* Prepare an annual restaurant budget for, in consultation with the Mule Inc. Operations team & the Mule Oakville's Franchise Partners.
- *Crunch the numbers (again):
* Review monthly statements to ensure that all annual goals are met.
- *Help further crunch the numbers:
* Communicate with the Franchise Partners' Bookkeepers and HR team to facilitate payroll and fiscal administration. *In Exchange For Work, We Will Give You:*
- Salary, based on experience
- Health & Dental Benefits
- Paid Vacation Time *Your Bosses Are:*
- Your Franchisees *Ideally, You Have Experience /

Education:
*
- 10+ years of experience working in the hospitality industry, specifically working in contemporary-casual restaurants/bars is required.
- 5+ years Front-of-House restaurant management experience is required.
- Back-of-House restaurant management experience will be a major asset.
- Post-secondary education in Hospitality Management will be an asset. *

How to Apply
* So, does this sound like you? If so, please respond with your cover letter and resume. We will contact successful candidates to set up an interview.

Job Type
Full-time Pay: $70,000.00-$75,000.00 per year

Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off Ability to commute/relocate:
- Oakville, ON L6J 1H5: reliably commute or plan to relocate before starting work (required)

Experience:
- Restaurant: 10 years (required)
- Restaurant management: 4 years (required) Licence/Certification:
- Food Handler Certification (required) Work

Location:
In person

📌 General Manager (Oakville)
🏢 The Other Bird]
📍 Oakville