Lead group claims adjudication and plan administration from First Canadian Group Benefits’ Edmonton office, shaping teams, workflows, and technology platforms.This director role oversees health and dental claims operations within a growing national Group Benefits division. You will build teams, refine workflows, guide technology development, and collaborate directly with the President and senior leadership. The mandate combines operational detail with strategic capability building and client service improvement.Key Responsibilities: Build claims adjudication and plan administration teamsDesign compliant health and dental processing workflowsGuide claims technology platform selection and enhancementsReview claims files and translate trends into improvementsReport operational KPIs to senior leadershipRequirements: 5–7+ years’ group perks claims adjudication experience3–5 years’ people leadership experienceExperience redesigning claims or administration workflowsBachelor’s degree or equivalent experienceProficiency with Microsoft Office SuiteShape claims operations, team capability, technology, and service standards as First Canadian Group Benefits grows nationally.#J-18808-Ljbffr

📌 Director Group Claims Administration (Edmonton)
🏢 First Canadian Financial Group
📍 Edmonton