Receptionist & Social Media Recruitment Coordinator – Dunsmuir College Department: Student Services & Admissions Reports to: Managing Director Position type: Full-time, [Permanent / Contract] Role split: Approximately 50% front desk operations, 50% social media content and student recruitment Hours: 40 hours per week, [Monday–Friday, 9:00 a.m. – 5:00 p.m.]

Location:
525 Dunsmuir Street, Vancouver , on-site Wage: $18.25–$21.00 per hour Start date: TBD Application deadline: October 1

About the Role
Dunsmuir College invites applications for a dual-function position that supports both the daily operation of the College and the recruitment of new students. The successful candidate will serve as the first point of contact at the front desk, ensuring that reception operations are conducted efficiently and that students, staff, and visitors are received in a professional and welcoming manner. In the capacity of Social Media Recruitment Coordinator, the incumbent will be responsible for developing content for the College’s social media channels and for using those channels to identify prospective students, respond to their inquiries, and guide them through the admissions process. The position is divided approximately equally between the two functions, with half of the incumbent’s time allocated to front desk operations and half to social media content and student recruitment. The role is suited to a candidate who is comfortable working across administrative and communications responsibilities, who understands the content formats that perform well with prospective students, and who exercises the same degree of professionalism in every interaction, whether at the reception desk or in correspondence with a prospective applicant.

Key Responsibilities
Front Desk Operations
- Receive and assist students, visitors, and staff in person, by telephone, and by email, and direct inquiries to the appropriate department.
- Administer the main telephone line, general email inbox, and front desk schedule.
- Process incoming and outgoing mail, deliveries, and courier shipments.
- Maintain the reception area, coordinate meeting room bookings, and manage front office supplies.
- Provide administrative support, including data entry, filing, photocopying, and preparation of routine correspondence.
- Adhere to visitor registration, security, and emergency procedures. Social Media Content & Student Recruitment
- Plan, develop, and publish content for the College’s social media channels (e.g., Instagram, TikTok,



Facebook, LinkedIn, YouTube) in accordance with an established content calendar, maintaining a consistent voice and visual identity.
- Produce short-form video, photography, and graphic content that presents the College’s programs, campus life, student experiences, and events, using Canva and standard photo and video editing software.
- Document classes, events, and student and instructor activities on campus for use in College communications, ensuring that appropriate consent is obtained.
- Identify and engage prospective students through social media by targeting relevant audiences, communities, and groups, and by applying current platform trends and content formats to reach them effectively.
- Respond to comments, direct messages, and inquiries from prospective students in a timely and professional manner, providing accurate information on programs, admission requirements, tuition, and intake dates.
- Convert online interest into applications by collecting contact information, following up with interested individuals, arranging campus visits or consultations, and referring qualified leads to the Admissions team.
- Record and track all inquiries and leads generated through social media in a spreadsheet or CRM system, and maintain follow-up until each prospective student has applied, enrolled, or formally withdrawn from consideration.
- Promote information sessions, open houses, intake deadlines, and College events across all channels, and provide on-site coverage as required.
- Monitor channel performance and prepare regular reports on reach, engagement, inquiries, and enrolments attributable to social media, with recommendations for improvement.
- Ensure that the College’s social media profiles and online listings remain accurate and current, and maintain brand consistency across all published content. Qualifications Required
- Post-secondary diploma or certificate in marketing, communications, office administration, business, or a related field, or an equivalent combination of education and experience.
- Minimum [1–2] years of experience in a reception, administrative, or customer-facing role.




- Demonstrated experience in the creation of social media content (video, photography, graphics, and written copy) for an organization or brand; applicants are encouraged to submit a portfolio or links to representative work.
- Excellent verbal and written communication skills and a courteous, professional manner, both in person and in written correspondence with prospective students.
- Strong organizational skills and attention to detail, including the ability to maintain a content calendar and a register of prospective student leads in conjunction with daily front desk responsibilities.
- Proficiency in Microsoft Office (Outlook, Word, Excel), Canva or comparable design tools, and the principal social media platforms (Instagram, TikTok, Facebook, LinkedIn, YouTube), together with the ability to learn recent systems such as a student information or CRM platform.
- Demonstrated ability to manage competing priorities, work independently, and maintain strict confidentiality. Preferred
- Experience in a post-secondary or educational setting.
- Experience in student recruitment, admissions, or a comparable lead-generation role.
- Proficiency in short-form video editing (e.g., CapCut, Instagram Reels, TikTok) and basic photography.
- Familiarity with Meta Business Suite, TikTok analytics, or paid social media advertising.
- Proficiency in additional languages.

What We Offer

- An hourly wage of $18.25–$21.00, commensurate with experience.
- Eligibility for the College’s benefits package upon successful completion of a three-month probationary period.
- A collaborative, student-centred working environment in which the incumbent’s contributions directly support the growth of the College. Pay: $18.25-$21.50 per hour Expected hours: 40.0 per week Ability to commute/relocate:
- Vancouver, BC V6B 1Y4: reliably commute or plan to relocate before starting work (preferred) Application question(s):
- Please share a link to your portfolio or social media content you have created (e.g., Instagram, TikTok, YouTube) for a brand or organization.
- Are you available to work on-site full-time, Monday to Friday, 9:00 a.m. to 5:00 p.m.? When could you start?

Education:
- Secondary School (preferred)

Experience:
- reception, administrative, or customer service: 1 year (preferred)
- social media content creation: 1 year (preferred) Language:
- English (preferred) Work

Location:
In person

📌 Receptionist & Social Media Recruitment Coordinator (Vancouver)
🏢 Dunsmuir College
📍 Vancouver