Customer Service (Mt Royal)

Customer Service (Mt Royal)

01 Nov
|
AGROCAN
|
Mt Royal

01 Nov

AGROCAN

Mt Royal

Company Overview AGROCAN is a well-established food import company with over 30 years of experience in the industry. Located in Mont Royal, Quebec, we are committed to providing high-quality food products and exceptional customer service to our clients across Canada. Our mission is to connect global food sources with local markets while maintaining integrity and excellence in everything we do. Responsibilities
- Respond to customer inquiries via phone and email promptly and professionally.
- Manage data entry tasks accurately to maintain customer records.
- Provide multilingual support to accommodate diverse client needs.
- Assist sales team with upselling opportunities and product information
- Support the team in achieving customer satisfaction goals.
- Qualifications
- Proven experience in customer service or related roles.




- Ability to handle data entry efficiently.
- Multilingual abilities supporting diverse clientele.
- Excellent phone etiquette and interpersonal skills.
- Analytical skills for problem-solving and process improvement.
- Ability to work effectively within a team environment.
- Requirements
- College / University degree
- Fully bilingual – French & English
- Work experience 1-2 years
- Robust computer skills
- Microsoft office (Outlook, word, excel, power point)
- Basic graphic design skills
- Quick books
- Greek
- an asset

Job Type
Full-time Pay: $18.00-$22.00 per hour Work

Location:
In person

📌 Customer Service (Mt Royal)
🏢 AGROCAN
📍 Mt Royal

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