Host/Hostess (Toronto)

Host/Hostess (Toronto)

01 Nov
|
Le Méridien Toronto Pinnacle Hotel
|
Toronto

01 Nov

Le Méridien Toronto Pinnacle Hotel

Toronto

PRE-OPENING TEAM Host *Le Méridien Toronto Pinnacle Hotel | Toronto, Ontario
* Employment Type: Full-time Savour Life’s Journey with a Career at Le Méridien Toronto Pinnacle Hotel Located in downtown Toronto, our new 223 room hotel will feature multiple restaurants, bars, a spa, and approximately 10,000 sq. ft. of meeting and event space. Join our opening culinary team and help create memorable dining and event experiences for our guests. Position Overview Reporting to the Director of Food and Beverage, the Host creates a welcoming first impression and coordinates reservations, seating and guest flow to support a smooth restaurant experience. During pre-opening, this role will participate in training, outlet or event setup and opening-readiness activities while learning Le Méridien and Marriott service standards.

Key Responsibilities

· Welcome guests warmly, confirm reservations and escort guests to their tables.
· Manage telephone and online reservations, walk-ins and waitlists accurately.
· Plan seating and table assignments in coordination with the supervisor and service team.
· Communicate wait times clearly and keep waiting guests informed.
· Record and communicate guest preferences, celebrations, accessibility needs and special requests.
· Provide accurate information about restaurant hours, menus and hotel dining options.
· Monitor table readiness and coordinate with servers and attendants to maintain service flow.
· Respond to guest inquiries and concerns professionally, referring unresolved matters to a supervisor.
· Maintain a clean, organized reception area and ensure menus are presentable and up to date.
· Protect guest information and follow reservation, accessibility and workplace safety procedures.
· Participate in pre-opening training, reservation-system testing and service rehearsals. Qualifications and Experience
· Previous hosting,



reservations or customer-service experience is preferred; restaurant or hotel experience is an asset.
· Warm, confident communication skills in person and by telephone.
· Strong organization and attention to detail when managing reservations and seating plans.
· Ability to remain calm and welcoming during busy service periods.
· Comfort using computers and learning restaurant reservation platforms.
· Ability to coordinate with colleagues and respond thoughtfully to guest requests.
· Ability to perform the duties of the role, including standing and walking for extended periods and escorting guests through dining areas, with accommodation where required.
· Flexible availability, including early mornings, evenings, weekends and statutory holidays, based on operational needs.

What We Offer

· The opportunity to join the opening team of a current hotel in downtown Toronto.
· Competitive compensation and benefits.
· Professional development and career growth opportunities.
· Marriott hotel travel benefits, subject to eligibility and company policy.
· A collaborative, inclusive and guest-focused work environment. Qualified candidates are invited to submit their resume and cover letter. Le Méridien Toronto Pinnacle Hotel is committed to providing an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodation will be provided upon request throughout the recruitment and selection process. We are an equal opportunity employer and welcome applications from all qualified candidates legally entitled to work in Canada. Position Status: This posting is for a current job opening. Pay: $21.50-$22.00 per hour

Benefits:
- Dental care
- Extended health care
- Vision care Application question(s):
- Are you legally entitled to work in Canada? Work

Location:
In person

📌 Host/Hostess (Toronto)
🏢 Le Méridien Toronto Pinnacle Hotel
📍 Toronto

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: host/hostess (toronto) / toronto

Subscribe to this job alert:

Get the latest job offers by email for: host/hostess (toronto) / toronto