Holiday Helpers Canada is a registered charity that provides customized poverty relief packages to families living in low income situations, with young children. We've been helping families for 25+ years and this year we are aiming to support 1,400 families in the GTA, Durham and Hamilton. We are looking for a Holiday Operations Assistant who can support us with various activities at our workshop location in Pickering, Ontario Job Summary "Santa's Workshop" in Durham is a pop up location and will operate for 4 days starting on December 2nd and ending on December 5th 2026. This location is lively and requires a high level of organization before they kick off. While the event is going on, jobs need to be assigned/re-assigned, supplies topped up, and spontaneous requests fulfilled. We're looking for a friendly person who works well under pressure, is organized, loves Christmas and has experience working with people in an event situation. Due to the short-term nature of the position, we require the person to be available all 4 days between the hours of 9am – 8pm. Duties
- Setting up and closing the event each day
- Working with volunteers groups (corporate and public)
- Tidying up and organizing work areas
- Other duties as assigned Works within the policies, procedures and regulations as required by the Company and under the Occupational Health and Safety Act. Skills
- 2




- 4 years of work experience
- Remains positive and friendly in a busy, time-sensitive environment
- Is able to take direction and feedback well
- Has a high level of professionalism
- Drivers license and access to a vehicle is required due to the nature of the job
- Demonstrated customer service and relationship skills
- Proficient with MS Office (Outlook, Excel, Word) or other associated products like SalesForce
- Strong communication skills as well as being patience, respectful, and compassionate with our recipient families and volunteers
- Excellent organizational skills with the ability to multitask and attend to detail
- Punctual with a strong work ethic and commitment to seeing jobs through
- Works well in a team environment
- Loves Christmas is an asset Physical & Psychological Working Conditions/Requirements
- Job requires ability to stand for extended periods of time
- Lifting approximately 5 to 15 kg
- Ability to manage volunteer and family expectations and potentially deal with conflict Pay: $20.00 per hour

Benefits:
- Flexible schedule
- In office parking

Education:
- Secondary School (required)

Experience:
- work: 2 years (required)
- Customer service: 2 years (required) Licence/Certification:
- Driving Licence (required) Work

Location:
In person

📌 Seasonal Holiday Operations Assistant (Pickering)
🏢 Holiday Helpers Canada
📍 Pickering