Support Staff (Canada)

Support Staff (Canada)

01 Nov
|
The Other Bird]
|
Canada

01 Nov

The Other Bird]

Canada

Part time | 0–24 hours per week | $18.00 per hour + gratuities distributed bi-weekly Schedule: Thursday to Sunday, evenings and weekends Rapscallion & Co. is looking for motivated, hardworking, team-oriented people to join our Front of House team as Support Staff. This is a versatile, fast-paced role. You'll move between several positions depending on what service needs that night. If you communicate well, stay sharp under pressure and like keeping a busy dining room running smoothly, you'll fit right in.

WHAT YOU'LL DO
Host
• Greet and seat guests warmly, making a great first impression
• Manage reservations in OpenTable
• Escort guests to their tables and give directions around the restaurant
• Complete opening, closing, side and transitional duties Food Runner
• Know the floor plan and table numbers inside out
• Carry 1–3 plates safely and efficiently
• Know the menu well enough to describe 2–3 key ingredients in every dish Expo (Expeditor)
• Communicate clearly with the kitchen team and Board Caller
• Stay organized and composed during high-volume service
• Check every dish for presentation, accuracy and quality before it leaves the kitchen
• Coordinate with the team so food reaches guests on time Busser
• Clear, clean and reset tables promptly
• Polish glassware and help with side duties and service transitions




• Jump in to support servers and teammates wherever needed Barback
• Keep bartenders stocked with ice, glassware, beverages and supplies
• Retrieve and restock product throughout service
• Keep the bar clean, organized and fully stocked WHAT WE'RE LOOKING FOR
• At least 1 year of experience in a restaurant, hospitality or customer service role
• Valid Smart Serve certification (required)
• Availability Thursday through Sunday, including evenings and weekends (required)
• Able to stand and stay active for long shifts
• Reliable transportation to and from work
• Strong communication, teamwork and problem-solving skills
• Able to multitask, prioritize and work independently with minimal supervision
• Calm and efficient in a high-volume environment
• Sharp attention to detail, good time management and organization
• A proactive attitude, strong work ethic and willingness to help wherever needed
• Able to switch quickly between support roles as service demands WHY RAPSCALLION & CO. Teamwork, accountability and exceptional hospitality drive everything we do. We want people who take initiative, move with urgency and take pride in creating an outstanding experience for every guest. Pay: $18.00 per hour Work

Location:
In person

📌 Support Staff (Canada)
🏢 The Other Bird]
📍 Canada

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