Job description
Traveltical Inc. is looking for a Client Relationship Manager to own and grow our client relationships. You’ll be the main point of contact for our corporate and individual clients, while identifying new business opportunities that help us expand into recent markets. This is a role for someone who enjoys both sides of the job: looking after the clients you have, and going out and finding the next ones. Responsibilities
- Build and maintain long-term relationships with corporate and individual clients, serving as their primary point of contact
- Identify, evaluate, and pursue new business opportunities, partnerships, and markets
- Conduct market and competitive research on travel products, pricing, and industry trends
- Prepare and present proposals, quotations, and service agreements to new and existing clients
- Contribute to marketing, promotional, and client-retention campaigns
- Monitor accounts, resolve escalated concerns,



and negotiate renewals and expansions
- Advise management on client feedback, market conditions, and business development strategy
- Coordinate with operations, finance, and marketing teams to deliver on client commitments Qualifications
- Experience in client relationship management, account management, or business development
- Strong communication and presentation skills
- Comfortable working with research, data, and reporting
- Well organized, able to manage multiple accounts and priorities
- Additional language skills are an asset Pay: $20.00-$42.00 per hour Expected hours: 20.0 – 34.0 per week

Benefits:
- Casual dress
- Versatile schedule
- On-site parking
- Tuition reimbursement
- Work from home Work

Location:
In person

📌 Client Relationship Manager (Kitchener)
🏢 Traveltical
📍 Kitchener