Lead group disability claims teams at First Canadian from the Sherwood Park head office, using adjudication expertise and strong coaching skills in office.

The Supervisor, Group Benefit STD and LTD Claims reports to the Manager, Claims – Group Benefits. You will oversee Claims Examiners, support file resolution, and mentor new hires. The work requires disability management knowledge, contractual interpretation, medical terminology, and vocational rehabilitation principles.

Key Responsibilities:

- Lead, coach, and mentor Claims Examiners managing STD and LTD claims
- Oversee fair, timely adjudication of complex disability claims
- Review files and guide medical, vocational, and contractual decisions
- Monitor audits, productivity, KPIs, quality, accuracy, and turnaround times
- Support compliance,



corrective actions, and process improvements

Requirements:

- Medical Terminology certificate is required
- Health Sciences, Disability Management, or Kinesiology certificate preferred
- One to three years leadership experience with coaching and performance management
- Professional business letter writing and fluent English communication
- Disability assessment, vocational rehabilitation, and rehabilitation program knowledge

Apply disability management, claims adjudication, and people leadership expertise as First Canadian’s Sherwood Park supervisor.

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📌 Group Disability Claims Supervisor (Sherwood Park)
🏢 First Canadian
📍 Sherwood Park