The Office of the Auditor General (OAG) serves and reports to the Legislative Assembly of B.
C. by providing independent assessments of the provincial government’s operations and financial statements. Staff assists the Auditor General in fulfilling that mandate. The work of the Auditor General spans all provincial government ministries, as well as Crown corporations, and the broader public sector. The Auditor General’s reports are presented to the Legislative Assembly and made public. Through these reports, the Auditor General assists the elected Members of the Legislative Assembly to hold government accountable and improve the delivery of services to the public. Reporting to the Director, Human Resources, the Manager, HR Operations oversees and delivers on human resources services across the organization, with accountability for talent acquisition, disability management, job evaluation, and HR systems administration for the organization. The Manager leads the HR Operations team and is responsible for oversight, delivery, and continuous improvement of HR processes that support organizational effectiveness and compliance. The role provides professional expertise and guidance to leadership and employees on human resources matters, ensuring alignment with OAG policies and B.
C. public service standards. This position also performs full-cycle recruitment for competitions, partnering directly with hiring leaders to plan, coordinate and execute staffing processes. The Manager provides guidance and direction to the HR Coordinator and HR Operations Assistant, ensuring integrated service delivery and consistent application of HR practices. Talent Acquisition Leads the planning, design, and delivery of the organization’s talent acquisition strategies, ensuring alignment with OAG goals, values, and B.




C. public service standards. Provides strategic direction and expert advice to hiring managers on staffing approaches, compensation, and selection decisions. Performs full-cycle recruitment for assigned competitions, advising hiring leaders, and coordinating all stages of the process. Identifies and implements process improvements to enhance efficiency, candidate experience, and procedural consistency. Lead implementation and integration of recent HR technologies (e.g., applicant tracking system, assessment tools) by collaborating with IT and other teams to ensure seamless deployment, and alignment with OAG strategic goals. Advises leaders on staffing strategies, classification alignment, and workforce planning considerations. Manages engagement with third-party recruitment agencies, including initiating requests, reviewing proposals, recommending vendors, and providing consultation throughout the process. Supports the job profile design, revision, and classification process to ensure consistency, equity, and organizational alignment. Oversees the administration and continuous improvement of job evaluation, position management, and organizational design processes. Disability Management Oversees the administration of workplace accommodation and return to work programs, ensuring compliance with policy and legislative obligations.



Provides consultation and direction to leaders on complex accommodation and medical-related cases. Public Service Agency regarding Short-Term Illness and Injury Leave (STIIP), Long-Term Disability (LTD), and return to work administration, seeking guidance and support from the Director, Human Resources as required. Reviews and approves accommodation plans, liaising with employees and managers to ensure effective implementation. Monitors case management trends and identifies opportunities for proactive intervention and prevention strategies. Employee Relations Provides advice and guidance to managers and employees on policy, legislation, and organizational procedures with the support of the Director, Human Resources. Provides consultation and coaching to leadership on complex and sensitive employee matters. Ensures consistency and fairness in the interpretation and application of HR policy, legislation, and organizational procedures. Supports leaders in addressing workplace issues proactively through advice, facilitation, and capacity building. HR Operations Team Leadership Leads and develops a team of professional HR operations staff, fostering a collaborative, high-performing culture. Oversees the implementation, administration, and continuous improvement of HR systems and processes. Establishes performance goals and monitors workload distribution across the HR Operations team. Leads process improvement initiatives to enhance efficiency, compliance, and employee experience. Ensures the effective integration of HR operations with learning and organizational development programs and initiatives. Represents the office by recruiting, selecting, developing, mentoring, and assessing staff. Manages employee conduct, performance, and attendance an

📌 Manager, HR Operations Band 3 (Canada)
🏢 Office of the Auditor General of British Columbia
📍 Canada