Disability claims intake and stakeholder communication define this regular full-time position with Island Health. The schedule runs from 8:00 to 16:00, with possible travel between multiple sites. Reporting to the Manager, Ability Management, the Claims and Intake Associate supports short
- and long-term compensation claims. You will work with insurance carriers, managers, employees, and third-party service providers. The work includes claim preparation, submission, monitoring, reporting, and absence follow-up.

Key Responsibilities
Manage efficient Worksafe, LTD,



and STIIP claim service delivery Make appropriate contacts with involved stakeholders and providers Prepare claims using available computer software and forms Monitor claims for work-related and non-work-related injuries Create reports and respond to statistical information requests

Requirements:
Education equivalent to a related business or human resources diploma Three years of relevant work experience, preferably in human resources Clear written and verbal communication with varied stakeholders Ability to explain complex information accurately and concisely Ability to manage confidential personnel and health/safety information Bring disability claims knowledge, transparent communication, and organized intake practices to Island Health’s Ability Management team.

📌 Disability Claims Intake Specialist (Canada)
🏢 Vancouver Island Health Authority
📍 Canada