We have launched the first Alice & Olivia retail experience in Canada in partnership with TNT. As a Sales Associate, you will play a key role in delivering a luxury, personalized shopping experience while embodying the bold, feminine, and fashion-forward spirit of the brand.

This is a energetic role that combines sales excellence, client relationship building, and operational execution within a high-end retail environment. Ability to work between multiple locations as needed. Compensation includes hourly pay plus commission.

Previous fashion retail experience is required.

Key Responsibilities

- Maximize personal sales and consistently meet or exceed sales targets.
- Provide an exceptional, welcoming, and personalized client experience.
- Demonstrate how new arrivals integrate with existing collections and previous client purchases.
- Communicate customer preferences, feedback, and product insights to store management.
- Accurately process sales transactions using the Point of Sale (POS) system.
- Manage multiple customers efficiently in fitting room settings while following all policies and procedures.
- Deliver excellent customer service, including professional phone etiquette.
- Maintain an elevated store presentation, ensuring the environment is clean, organized, and visually appealing.




- Support and uphold the company’s visual merchandising standards and brand integrity.
- Execute daily operational tasks such as cleaning, folding, steaming, replenishing, and sizing merchandise.
- Actively participate in merchandising activities, including stock receiving, product transfers, order processing, and floor changes.
- Maintain a professional appearance aligned with company dress code and image standards.
- Contribute to the protection of company assets by adhering to all asset protection policies and procedures.

Qualifications & Skills

- Proven ability to drive sales and deliver excellent customer service in a retail environment.
- Strong interpersonal skills with a team-oriented approach.
- Excellent verbal and written communication skills in English.
- Effective time management and organizational abilities.
- High attention to detail and the ability to adapt to changing priorities.
- Goal-oriented mindset with a focus on achieving results and providing a seamless client experience.

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Benefits:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Senior Brand Ambassador/Senior Sales Associate (Toronto)
🏢 TNT - The New Trend
📍 Toronto