Position Summary

The Sales & Account Coordinator is responsible for supporting the sales function through a combination of inside sales, outside sales, account management, and administrative coordination. This position acts as a key support resource to the Director of Sales while maintaining strong customer relationships and contributing to new business development efforts.

The successful candidate will serve as a primary point of contact for customers and agents, assist with sales initiatives, coordinate sales activities, identify growth opportunities, and help ensure the efficient execution of the company's sales strategy.

To learn more about us, go to: bvrthermal.com

To learn more about our Grower Products, go to: bpgrower.com

Key Responsibilities:

Sales & Business Development

- Develop and maintain relationships with existing customers.
- Identify and pursue new business opportunities within assigned markets and territories.
- Conduct inside sales activities including: customer follow-up, lead qualification, quotation preparation, and order entry.
- Conduct outside sales calls and customer visits as required.
- Assist in achieving departmental sales targets and growth objectives.
- Promote company products and services to existing and prospective customers.
- Support customer retention and account development initiatives.

Account Management

- Serve as a primary contact for assigned customer accounts.
- Build long-term relationships through regular communication and customer visits.
- Respond to customer inquiries regarding products, pricing, service offerings, and project status.
- Coordinate customer requirements with internal departments to ensure exceptional service delivery.
- Monitor customer activity and identify opportunities for account growth.

Sales Coordination & Administrative Support

- Provide direct support to the Director of Sales in executing sales strategies and initiatives.
- Prepare quotations, proposals, presentations, and sales reports.
- Maintain and update customer records, contacts,



and sales activities within the CRM system.
- Coordinate customer meetings, sales calls, and follow-up activities.
- Track sales opportunities and assist with pipeline management.
- Support trade shows, customer events, and marketing initiatives as required.

Customer Service

- Ensure prompt and professional responses to customer inquiries.
- Resolve customer concerns and escalate issues when necessary.
- Maintain a high level of customer satisfaction through consistent communication and follow-through.
- Act as a liaison between customers and internal departments.

Reporting & Market Intelligence

- Assist with sales forecasting and reporting.
- Monitor market trends, competitor activities, and customer feedback.
- Provide recommendations and insights to support strategic sales decisions.
- Prepare activity reports and updates for the Director of Sales.

Qualifications

Education & Experience

- Post-secondary education in Agriculture, Horticulture, Silviculture, Sales, Marketing, or a related field.
- Minimum 2 to 5 years of experience in a related field.
- Experience in sales, account management or customer service is preferred.

Skills & Competencies

- Solid interpersonal and relationship-building skills.
- Excellent verbal and written communication abilities.
- High level of organization and attention to detail.
- Strong time management and multitasking capabilities.
- Ability to work independently and collaboratively.
- Strong problem-solving and customer service skills.

Working Conditions

- Combination of office and field-based work.
- Some travel to customer locations within the assigned territory.
- Attendance at industry events, customer meetings, and trade shows as required.

Career Progression

The successful candidate will have the opportunity to grow into an Account Manager or Sales Management role as the business and their experience develop

Pay: $55,000.00-$110,000.00 per year

Advantages:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program

Work Location: In person

📌 Sales and Account Coordinator - Grower Products (Acheson)
🏢 Beaver Thermal Solutions
📍 Acheson