Deliver personalized customer service as a Personal Shopper at Loblaws, combining courteous communication with accurate order fulfillment daily. This role supports customers throughout the e-commerce shopping process. You will answer general questions, resolve product concerns, contact customers about substitutions, and maintain a positive setting. Loblaws provides training, so no previous experience is required for this opportunity.
Key Responsibilities
Provide customer service and answer general questions Resolve product concerns resourcefully and courteously Confirm substitutions to protect order accuracy Shop for customers using quality product selections Process transactions through multiple payment methods
Requirements:
Courteous approach when assisting customers Motivation to learn new things Ability to work independently and collaboratively Availability across varied hours and weekends Constant mobility and lifting up to 50 pounds Bring courteous communication, order accuracy, and resourcefulness to the Personal Shopper team supporting Loblaws customers.
📌 Customer Service Personal Shopper (Canada)
🏢 Loblaw
📍 Canada