Support customer accounts through phone and email at Credit Risk Management Canada Ltd. with a hybrid schedule in Stratford or Etobicoke. As a Temporary Customer Care Representative, you will support accounts under 60 days delinquent. Reporting to the Manager, Debt Recovery, you will help customers find solutions and maintain positive standing. This first-party collections position involves payment arrangements, account updates, documents, and follow-up.

Key Responsibilities
Communicate with customers through email and phone calls Arrange payments and help find account solutions Send and receive documents for account updates Meet weekly call and collection targets Complete skip tracing tasks as needed

Requirements:
Strong verbal and written communication skills Ability to multitask and manage competing priorities Comfort using Microsoft Office, softphones, and CRM systems One to two years administrative or customer service experience preferred French and English bilingualism is an asset Apply customer service, payment arrangement, and account management skills in this temporary hybrid collections assignment.

📌 Temporary Customer Collections Representative (Canada)
🏢 ESC Corporate Services
📍 Canada