Title: Medical OfficeAssistant
- (Casual) Position Status: Casual
- On Call The Medical Office Assistant (MOA)at Phoenix Society provides support to clients, physicians, nurses, and otherhealth professionals. maintaining clientand health records; The position is a key member ofthe clinical care team and works closely with staff within the health clinicand throughout the organization, as well as with external stakeholders toensure an integrated approach to service delivery. Administration ~ Perform administrative duties such as greetingclients, answering phones, booking appointments, arranging meetings,completing lab requisitions and assisting in the general organization ofthe clinic ~ Use health software and other computer applicationsto prepare reports, invoices, financial statements, letters, casehistories and medical records ~ Assist clients in completing health intake andhistory forms ~ Assist in the coordination and integration of theinterdisciplinary team of physicians, counsellors, nurses, social workersand pharmacists ~ Set up and maintain records management systems,including classifying and coding electronic and paper files ~ Operate standard office equipment, includingvoicemail messaging systems, photocopiers, fax machines and documentscanners ~ Order supplies and maintain inventory ~ Provides guidance & a safe learning environmentfor Practicum students & new Phoenix Society MOA staff orientating tothe organization. ~ Gathers and compiles information relating to clientdirectory of Community services
- pharmacy, Physician offices & OATservices. ~ Attend to client behaviours in the waiting room bylistening, supporting, validating and, in the case of disruptivebehaviours, employing de-escalation techniques.



Build positive relationships with individualclients in support of positive health outcomes ~ Assembles, stocks and orders medical and surgicalmaterials for clinical program. ~ Completion of a Medical Office Assistantcertificate program ~Satisfactory completion of a criminal records checkwith vulnerable sector screening is required ~ First aid certification with CPR is required Excellent knowledge of computer literacy to operatea computerized patient care information system and word processing,spreadsheet, Internet and e-mail software ~ Strong skills in Windows, Microsoft Word, Excel,and database management systems ~ Strong problem solving, analytical, and creativeskills with the ability to exercise sound judgement and make decisionsbased on accurate and timely analyses ~ Strong interpersonal skills and ability tocommunicate effectively in writing and verbally in English ~ Demonstrated commitment to the social sector with apassion for the organization’s mission is essential Job Knowledge & Quality ofWork ~ Consistently produces accurate, thorough,high-quality work in a timely manner ~ Builds and promotes a culture of health and safetyin the workplace ~ Expresses themselves clearly and professionallyboth verbally and in writing ~ Displays high emotional intelligence; Personal Leadership ~ Models the organization’s core values of socialjustice, teamwork, social innovation, and strength-based practices ~ Takes responsibility for personal actions,performance and health ~ Phoenix is committed to employmentequity and encourages applications from people of all gender identities andexpressions, persons with disabilities, Indigenous peoples and visibleminorities. Persons with disabilities who anticipate needing accommodations forany part of the application and hiring process may contact our HR department.
Any personal information provided will be maintained in confidence.

📌 Medical Office Assistant - (Casual) Surrey, BC (Canada)
🏢 Phoenix Society
📍 Canada