Are you passionate about the outdoors and shaping the visitor experience in Edmonton’s iconic river valley? As a River Valley Ambassador, you will be the welcoming face of our River Valley Parks section across more than 20 park locations, connecting with the community, supporting vibrant events and championing outdoor stewardship. Working outdoors in Edmonton’s natural ribbon of green, you will help keep digital updates accurate and ensure our River Valley Parks operations remain responsive to public needs. Engage with community members and park visitors to deliver welcoming, high-quality customer service and enhance the overall visitor experience Facilitate drop-in programs, guided hikes, group presentations, and roving outreach interactions Conduct trail intercept surveys, on-site surveys, and point counts to gather usage data and satisfaction metrics Serve as an on-site skate monitor at outdoor skating surfaces to ensure safe public use and enjoyment Complete park site assessments to evaluate conditions, amenities, and alignment with park frameworks Identify, document, and report maintenance or safety issues to support high-quality park standards Monitor usage trends from social media and on-site pedestrian counters and report data anomalies as needed Support the setup, execution, and takedown of seasonal events, including moving event assets like tables and chairs Draft scheduled social media or web content for supervisor review using inclusive language standards Monitor social media to drive digital outreach, share key park updates, and build an online River Valley presence Maintain accurate operational records, participant statistics, supply inventories, and safety incident reports Assets: ~6 months of experience working with the public, tour groups, children,



or delivering community programs ~ Experience working directly with members of the public in a park or outdoor setting ~ Knowledge of local River Valley ecology, trail etiquette, and outdoor stewardship practices ~ Strong verbal and written communication skills for clear, real-time public guidance and information sharing Ability to translate passion for the outdoors into engaging public education about wildlife safety, environmental stewardship, and park etiquette Excellent conflict resolution and interpersonal skills to handle sensitive feedback and community interactions constructively Proficiency with digital tools, including the Google Workspace suite Competency in capturing visual content (photos/videos) Robust organizational skills to maintain accurate written records, logs, and site data Embracing a culture of equity, diversity, reconciliation and inclusion Hire is dependent on a Criminal Records Check (CRC) that is satisfactory to the City of Edmonton, and there may be a cost associated with this requirement Candidates are required to hold a valid Alberta Class 5 driver’s license (or provincial equivalent) or higher. Candidates will be required to arrange their own transportation and, where appropriate, will be reimbursed in accordance with City of Edmonton policy. This may require the candidate to obtain business-use auto insurance Ability to work outdoors in variable weather conditions across different seasons Applicants may be tested Work is performed in both indoor and outdoor park environments, with frequent exposure to changing weather conditions, hot/cold temperatures, and precipitation Involves regular public interactions and active movement across park terrain Availability to work during the evenings, weekends, and holidays is required Up to 10 ongoing part-time positions Salary Range: $21.918
- $26.183 (Hourly)

📌 Seasonal Ambassador (Canada)
🏢 City of Edmonton
📍 Canada