Key ResponsibilitiesFront Desk & Administration

- Patient Greeting: Welcome patients warmly, manage check-in and check-out, and handle multi-line phone systems, emails, and patient inquiries.
- Scheduling: Book, confirm, reschedule, and manage appointments to optimize the schedules of dentists and hygienists.
- Billing & Insurance: Process patient payments, manage accounts, and submit electronic dental insurance and government/plan claims (such as CDCP).
- Records Management: Maintain accurate medical and dental records
- Compliance: Protect patient privacy and adhere to health confidentiality regulations (such as HIPAA).

Clinical Assisting

- Chairside Support: Prepare treatment rooms, seat patients, and assist dentists or specialists during dental procedures.
- Infection Control: Sterilize instruments, clean operatories, and maintain health and safety standards.
- Inventory & Supplies: Restock treatment rooms and front-desk areas, and track dental supply orders.

Qualifications & Requirements





- Education & Certification: High school diploma; certification in dental reception, office administration, or a CDA Level 1 or Level 2 Dental Assistant designation (often preferred or required depending on clinical duties). Additional certifications like CPR or HARP may be required.
- Software Literacy: Familiarity with dental practice management software and general office tools.
- Dental Knowledge: Understanding of basic dental terminology, procedures, and treatment planning.
- Soft Skills: Solid interpersonal and communication skills, a friendly/empathetic demeanor, reliability, and the ability to multitask in a fast-paced environment.

Note: Pay and hours to be discussed during interview process based on position and experience,

Benefits:

- Dental care
- On-site parking

Work Location: In person

📌 Dental Receptionist/Assistant (Sarnia)
🏢 Dr. Daniel Spinnato
📍 Sarnia