Employment Case Manager
- Skills Training and Employment Pathways (STEP) Posting Closing: Nov 9, 2026 Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. Our work is focused on children and family programs, housing & homelessness, employment services for job seekers, and resettling newcomers to Canada in Hamilton, Halton, and Brantford. We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively. All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an workplace that promotes equity, respect, and inclusion for all. We are seeking a dynamic, highly motivated Employment Case Manager who demonstrates our values of compassion, accountability, responsiveness, and empowerment in service to our clients, families, and one another. STEP (Skills Training and Employment Pathways) is Wesley's new three-year employment program designed to help Government-Assisted Refugees build successful careers and achieve economic independence. Through employment counselling, job matching, employer engagement, and skills training opportunities, STEP creates pathways to meaningful employment while helping local employers address workforce needs and strengthening our communities. The Employment Case Manager plays a key role in delivering STEP by providing individualized case management and employment support to Government-Assisted Refugees in Hamilton. Working closely with participants, the Employment Case Manager will develop personalized employment plans, facilitate skills assessments and referrals,



support job readiness and career preparation, and help participants secure and retain meaningful employment. This position is a permanent unionized, full-time position. The rate of pay is $24.65 per hour. Provide employment counselling, job readiness coaching, career exploration, and pre-employment preparation tailored to each participant's needs. # Facilitate referrals to skills training, certifications, community services, and other supports that enhance participants' employment readiness and success. # Maintain accurate and up-to-date client records, case notes, referrals, government documentation, and program data in accordance with organizational and funder requirements. # Provide crisis intervention, problem-solving support, and appropriate referrals to address barriers affecting employment and overall well-being. # Participate in case management meetings and collaborate with internal teams, employers, and community partners to coordinate services and support participant success. a community/public service related diploma (ex. Social Service Worker, Community Service Worker diploma) or equivalent with relevant practical experience working with jobseekers and/or high school diploma with relevant employment history and professional Career Consultant or Professional Career Development course completion/training. # Advanced knowledge of a second language is an asset: Somali, Swahili, or Arabic preferred. # Minimum 1-2 years of experience in an Employment Case Management or Career Development Specialist related role(s); serving a vulnerable population, including victims of trauma, is required. # Comprehensive understanding of Employment support programs, and available support to refugees, particularly landed immigrants. Professional development and training opportunities Full Health & Dental Benefits (Eligible After Three Months) Personal & Vacation Days Employee Assistance Program Available Immediately No phone calls, please. More information about Wesley can be found on our website at #

📌 Employment Case Manager Skills Training and Employment Pathways (Canada)
🏢 Wesley
📍 Canada