Job Title: Medical Office Assistant (MOA)

Company: Elm Care Medical Clinic
Location: 126 King Road, Richmond Hill ON L4E2T5
Job Type: Full-Time / Part time, In-Person
Pay: $18.00–$20.00 per hour
Expected Opening: November 2026

Elm Care Medical dedicated to providing quality, patient-centred healthcare
in a welcoming and professional environment. We are committed to delivering efficient clinic operations, compassionate patient service, and collaborative care.
We are seeking a motivated, organized, and patient-focused Medical Office Assistant (MOA) to join the team and support the daily operations of our clinic.

Job Summary
The Medical Office Assistant will be responsible for managing front desk, greeting and checking in patients, appointment scheduling, data management and filing, organizing clinic and seamless clinic operations. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced dynamic healthcare setting.

Key Responsibilities
 Greet patients, manage check-ins; schedule, confirm, and manage patient appointments.
 Answer phone calls and respond to patient inquiries in a courteous and timely manner.
 Manage incoming and outgoing faxes, emails, referrals, voicemails and medical correspondence.
 Maintain accurate and up-to-date patient records.
 Scan, upload, and organize patient documents while maintaining confidentiality.
 accurately maintain record for non OHIP billing
 Support physicians with daily administrative and clinical tasks as required.




 Assist the physician with measuring and recording patient vital signs when appropriately trained and authorized.
 Follow clinic policies, privacy regulations, and established administrative procedures.
 Perform other related duties to support the smooth operation of the clinic.

Qualifications and Requirements

 Previous experience as a Medical Office Assistant, Medical Office Assistant or in a similar healthcare administrative role is preferred.
 Familiarity with electronic medical record (EMR) systems is an asset.
 IM certification or willing to attain in the first three months of joining
 Good verbal and written communication skills in English.
 Excellent organizational, multitasking, and time-management skills.
 Professional, courteous, and patient-focused approach.
 Ability to work independently and collaboratively with physicians and other healthcare professionals.
 Strong attention to detail and commitment to patient confidentiality.
 Flexibility to work according to clinic operating hours.
 Willingness to learn new systems and procedures.

Compensation and Benefits

- Hourly Pay: $18.00–$20.00, based on experience and qualifications.
- Training and Development: Opportunities to develop additional healthcare administrative skills.
- Work Setting: Supportive and collaborative team environment in a modern medical facility.

****MUST BE ADAPTABLE FOR WORK SCHEDULE*********

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work Location: In person

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