Company Name: Credit Risk Management Canada Ltd. Temporary full-time Vacancy for up to 1 year Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and work from home. We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time. We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future. In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Communicating with customers using email and phone calls. Sending and receiving various documents to update accounts. Meeting call and collection targets on a weekly basis. Communicating with clients on updates with accounts. 1–2 years of administrative or customer service experience is an asset,



but not required ~ Bilingualism in French and English is an asset ~ Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems We support your growth. Education support to help advance your skills A hybrid work schedule that supports work–life balance ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum. Help us deliver exceptional customer care, one conversation at a time. Headquartered in Canada, ISC is a leading provider of registry and information management services for public data and records. Throughout our history we have delivered value to our clients by providing solutions to manage, secure and administer information through our Registry Operations, Services and Technology Solutions segments. As an award-winning employer, ISC is committed to driving innovation and creating opportunities for growth. We are proud to support and invest in our diverse team of passionate people, and foster a culture of well-being. ISC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. #

📌 Customer Care Representative (Canada)
🏢 Credit Risk Management Canada
📍 Canada