Overview

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, familiarity with dental office procedures, and proficiency with electronic medical records systems. Prior experience in a dental or medical office setting is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties

Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits

Maintain accurate patient records using electronic medical records software such as Tracker

Verify insurance information and assist with billing and coding processes

Collect payments and process transactions efficiently at the front desk

Prepare and update patient files, ensuring all documentation is complete and current

Coordinate appointment scheduling to optimize office workflow

Assist with administrative tasks including filing, data entry,



and correspondence

Ensure the front desk area remains organized, clean, and welcoming

Support the team with other administrative duties as needed to ensure smooth office operations

Experience

Previous experience as a dental receptionist

Familiar with all government dental programs like CDCP

Familiarity with dental practice management software

Knowledge of medical terminology relevant to dental care is advantageous

Strong office experience including handling multi-line phone systems and front desk responsibilities

Excellent organizational skills with attention to detail

Ability to communicate effectively with patients, staff, and insurance providers

This position offers an opportunity to work in a professional workplace dedicated to providing quality patient care. Applicants should be reliable, personable, and capable of managing multiple tasks efficiently while maintaining a friendly demeanor.

Pay: $20.00-$26.00 per hour

Experience:

- Canadian Dental : 1 year (required)

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 EverBright Smiles
📍 Toronto