JOB DESCRIPTION:
Triple Threat Diesel, a family-owned business located in Clairmont, AB, is seeking a dedicated Heavy Equipment Service Writer to join our team. This role works closely with the Service Manager and Shop Foreman to enhance workflow, communication, and customer satisfaction.

Triple Threat Diesel offers competitive wages, benefits, and excellent opportunities for career growth within a supportive, fast-paced environment.

RESPONSIBILITIES:
● Open and close service orders efficiently.
● Ensure all repairs are completed to the highest standards.
● Communicate with clients regularly, providing updates and outlining required repairs.
● Co-manage workflow with the Service Manager and Shop Foreman to optimize shop efficiency.
● Maintain accurate records of service orders and customer interactions.
● Ensure accurate recording of mechanics’ work hours, including verifying and maintaining records.
● Address customer inquiries and resolve any issues that may arise.

REQUIREMENTS:




● Previous experience in the Heavy-Duty Mechanic industry
● Valid Class 5 Driver’s License
● Energetic and self-motivated with the ability to thrive in a fast-paced workplace
● Strong organizational skills with the ability to prioritize multiple tasks
● High attention to detail and commitment to quality
● Excellent verbal and written communication skills
● Willingness to learn and adapt to new challenges
● Experience with heavy equipment would be an asset.

EXPERIENCE:
● Service advisor: 1 year (preferred)
● Customer service: 1 year (preferred)
● Experience with Heavy Equipment would be an asset.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Work Location: In person

📌 Service Writer (Clairmont)
🏢 Triple Threat Diesel
📍 Clairmont