Job Overview

We are seeking a motivated Inside Sales Representative to build customer relationships and support business growth. In this role, you’ll connect with prospective and existing business customers, understand their needs, and recommend suitable products or services. You’ll collaborate with sales and marketing teams, manage opportunities in Salesforce, and provide responsive customer service throughout the sales process.

Responsibilities

- Identify and qualify prospects through inbound inquiries, outbound outreach, and telemarketing.
- Develop and maintain relationships with business customers, supporting B2B sales and business development efforts.
- Learn customer goals and present relevant solutions, including technology products or services.
- Prepare proposals, follow up on opportunities, address questions, and negotiate terms within company guidelines.
- Record customer interactions, sales activities, and opportunity updates accurately in Salesforce.
- Coordinate with marketing and other internal teams on campaigns, lead follow-up, and customer needs.




- Provide professional, timely customer service before and after a sale.
- Meet established activity and sales goals while maintaining accurate records and a customer-focused approach.

Requirements

- Experience in inside sales, sales, B2B sales, telemarketing, customer service, or business development is preferred.
- Technical sales experience or technology sales experience is a plus.
- Robust communication skills, including clear verbal and written communication in English.
- Spanish language skills are a plus.
- Ability to build rapport, ask effective questions, present solutions, and negotiate professionally.
- Familiarity with Salesforce or other customer relationship management systems is preferred.
- Organized, self-motivated, and comfortable managing multiple customer conversations and sales opportunities.

Benefits:

- Casual dress
- Company events
- Flexible schedule
- Work from home

Work Location: Remote

📌 Inside Sales Representative (Canada)
🏢 Gcbl
📍 Canada