Support clients at CIBC as a Client Engagement Associate in Dartmouth, providing transaction services and digital banking guidance in office full-time. Help everyday banking needs through meaningful interactions. As part of Personal and Business Banking, you will support clients in a banking centre. You will answer questions, assist transactions, sell basic banking products, and connect clients with suitable specialists. The position requires client service, financial product knowledge, digital literacy, and problem solving.
Key Responsibilities
Help clients manage accounts and banking products Answer questions and assist with everyday transactions Explain banking products and support product sales Introduce clients to mobile banking applications Connect clients with appropriate CIBC team members
Requirements:
Client-first approach focused on meaningful experiences Ability to listen and resolve client issues Knowledge of financial services products Digital confidence with evolving tools and technologies Flexibility for evenings, weekends, and multiple banking centres Apply client service, financial product knowledge, and digital literacy while supporting CIBC clients and banking centre success.
📌 Client Engagement Associate Dartmouth (Canada)
🏢 CIBC
📍 Canada