Survivors of Violence (SOV) Case Manager Term Full-Time Position– 35 hours/week until March 31st, 2027 Posting Period S. to connect job seekers with progressive employment, training opportunities and holistic supports.
The successful candidate will be working in delivering case management services for a range of clients in Richmond, representing the mission and values of the YWCA, including survivors of violence, newcomer women, vulnerable women, and single parents. Proficient and effective use of the Integrated Case Management system (ICM) Training provided for ICM and WorkBC model. Administer Client Needs Assessments, and Disability Related Employment Needs Assessments Connect Clients to employment programming and community resources Assist Clients in accessing interventions such as Short-Term Certificate Training, Essential Skills Training, Occupational Skills Training, Short Duration Training, Self-Employment Orientation, Self-Employment Short-Term Training, Wage Subsidies, Job Creation Programs, Job Search Supports, Job Supports, Disability Supports and any other applicable WorkBC funding they may be eligible for Support Client in completing Skills Training packages to connect with education/training Ensure safety plan and basic needs are in place and work with clients to refer to counselling, community resources and any other appropriate referrals as appropriate Understand and follow all policies and procedures related to WorkBC Case Management and stay current with updates and changes in policy Experience working with women, particularly survivors of violence Case management and/or employment counselling experience Experience working in performance-based employment programming Positive communication and case note writing skills Knowledge of community resources Skills with all Microsoft applications (i.e. Word, Outlook, PowerPoint, Excel, MS Teams) CCDP Certification is considered an asset.



A valid clear criminal record check (including working with vulnerable populations) Bonus Job Development experience is an asset Additional languages are an asset Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres a workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion. Tara Chang-Swanson, Senior Operations Manager, Survivors of Violence Hub (she/her) We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at people@ywcabc.
We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities. YWCA BC is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples. #

📌 Survivors of Violence (Canada)
🏢 YWCA BC
📍 Canada