Job Summary
Join our growing team! We are looking for a Restaurant Manager!

As a Restaurant Manager, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the General Managers and Owners in the day-to-day operations of a fast paced restaurant.

In this position you will:

- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
- Manage inventory and ordering

Why work for us?

- Incentive program
- Fast paced work environment
- Potential to grow

Key Responsibilities:

- Operations Management: Assist in the day-to-day operations of the restaurant & food service areas, ensuring all processes run smoothly & efficiently.
- Team Development: Lead by example to motivate, mentor, and develop team members. Provide training on customer service, food safety, and operational procedures. Foster a culture of teamwork and professional growth.
- Inventory Control: Manage inventory levels, ensure proper ordering of supplies,



and minimize waste through efficient stock management.
- Quality Assurance: Ensure food quality and safety standards are consistently maintained, and monitor health and sanitation compliance.
- Customer Service: Address customer inquiries, concerns, and complaints in a professional and timely manner. Ensure customer satisfaction and enhance the guest experience.
- Scheduling & Labor Costs: Help with employee scheduling, ensuring that shifts are properly filled and labor costs remain within budget.
- Performance Monitoring: Track and evaluate team member performance, providing feedback and recognition to high performers while addressing any areas for improvement.
- Financial Management: Assist with financial tasks, including cash handling, daily revenue reports, and cost controls.
- Collaboration with Management: Work with the management team on marketing efforts, special promotions, and overall business strategies to drive sales and growth.

Qualifications:

- Minimum of 1+ years in an Assistant Manager role in the quick service industry preferably Tim Hortons, with experience in team leadership and operations management.
- Strong ability to develop team members, foster a positive culture, and provide constructive feedback.
- Knowledge of inventory management, food safety standards, and health regulations.
- Excellent communication, leadership, and problem-solving skills.
- Ability to remain calm under pressure and manage multiple priorities in a fast-paced setting.
- Flexibility to work days, afternoons, nights, weekends, and holidays as needed.
- Passion for the food service industry and providing exceptional guest experiences.

Pay: $50,000.00-$60,000.00 per year

Work Location: In person

📌 Store Manager - Tim Hortons (Brantford)
🏢 Tim Hortons
📍 Brantford