Part-Time Client Experience Representative / Administrative Assistant

Our well-established physiotherapy clinic is seeking a reliable, professional, and motivated individual to join our team. The ideal candidate is personable, organized, and able to prioritize tasks effectively in a fast-paced healthcare environment. Exceptional communication and customer service skills are essential.

Responsibilities include:

- Greeting and assisting patients in a friendly and professional manner
- Scheduling and managing appointments in person and over the phone
- Answering and directing phone calls
- Processing payments and managing billing-related tasks
- Communicating with patients, insurance companies, and healthcare professionals
- Assisting with light laundry, cleaning, and clinic disinfecting procedures
- Supporting physiotherapists in maintaining a clean, safe, and sanitary environment

Qualifications:

- Strong interpersonal and communication skills




- Excellent organizational and multitasking abilities
- Proficiency with Microsoft Office applications and general computer skills
- Ability to learn clinic software for scheduling, billing, and administrative functions
- Previous customer service experience required
- Experience with extended health benefit billing and collections is considered an asset

Availability:

- Afternoon and evening shifts required
- Flexibility to cover occasional daytime shifts is an asset
- Approximately 4-16 hours per week

If you are dependable, detail-oriented, and enjoy working with people in a healthcare setting, we would love to hear from you.

Job Types: Part time, Permanent, Casual

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Physiotherapy Office Client Experience Assistant - Part time/casual (Brooklin)
🏢 Brooklin Village Physiotherapy
📍 Brooklin