We are currently recruiting for a Security Support Analyst to support our IT Member Services team. The Security Support Analyst is responsible for managing secure and timely user access across enterprise applications, including provisioning and deprovisioning accounts, administering roles and permissions, and supporting employee onboarding, transfers, and offboarding. The role ensures access complies with approval requirements, least-privilege principles, and security standards, while also supporting audits, resolving access-related issues, escalating priority incidents, and maintaining strong service relationships with internal and external stakeholders. Process user access requests in accordance with established policies, procedures, and service-level agreements. Manage user accounts, groups, roles, and administrative permissions. Support onboarding, transfers, and offboarding activities for multiple client organizations. Support audit requests by providing access records and evidence. Assist with identifying and remediating inappropriate or inactive access. Adhere to the IT policies and procedures, methodologies and standards to ensure that MMC architecture principles and technical standards are followed Responsible for the escalation of high-priority incidents to appropriate management and technical partners while managing communication to the relative incident and customer teams Provide on-call support as required Security group and role assignment management.



A self-starter focused on continuous learning and self-improvement to stay ahead the latest security technologies Education, Training, and Experience University Degree or College diploma in Computer Science, Cybersecurity, Information Systems, Network Administration, or a related field or equivalent work experience Experience supporting multiple customers, business units, or tenant environments General understanding of network terminologies and protocols (TCP/IP, Domain Name Services, Host file, FTP and other SAP specific GUI configurations etc.) Solid understanding of standard ITIL processes Critical thinker with demonstrated ability to apply root cause analysis, triage problems, question assumptions, strive for answers Ability to work non-peak hours and weekends on a rotational basis as required to ensure continued Help Desk support cover for non-core hours Travel ~ Ability to travel to Mohawk Medbuy offices if required. As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources. MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible hybrid work options. This job posting is for a recent vacancy. We may use artificial intelligence (AI)



tools to support certain aspects of recruitment, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are designed to assist our recruitment team and do not replace human judgment or decision-making. We take steps to help ensure our use of AI is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E; and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable. With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville.

📌 Security Support Analyst (Canada)
🏢 Mohawk Medbuy
📍 Canada